What does this mean and why did it happen? It all hangs on whether paypal agree that the transaction was unauthorised. In case something goes wrong, youre protected by. Depop also has a page to guide buyers on how to open a dispute against the seller if they received a product not as described. Theyre either thrifted, fast fashion, or from independent designers. If you want to sell online, whether its on Depop or any other marketplace, but dont have the inventory, then you can still sell! In fact, shipping on your own tends to be cheaper for most clothing items. "I thought I had just forgotten my password when I couldn't get back in, but a couple of days passed and I realised something wasn't right," says the Birmingham-based law student. As of January 22, 2023, USPS Regional Boxes were discontinued. Let us help you. Dropshipped print-on-demand products must use a design created by the seller. When they updated to extra-small I didnt bother to go back to update my older listings. We'll just need you to confirm: The email address linked to your Depop account. Etsy is buying fashion resale app Depop for $1.62 billion - CNBC They may even ask for PayPal payment via friends and family. After shipping costs, I reclaimed roughly $20. why did I get charged different payment fees? : r/Depop The cost savings to the customer can help to boost your sales. As long as you met the criteria for buyer protection ie sent the payment via goods/services or paid an invoice etc you should be ok. Paypal give the seller 10 days to provide a tracking number that proves delivery of the item to you and if not then you should get your refund, if the seller does not refund then paypal does under their buyer protection scheme. But I dont own any designer clothes, so these options werent a fit for me. Communication is key with your buyer to let them know whats going on and that you will have to wait to ship their package until the payment is cleared. You can select shipping with Depop, meaning you dont have to configure shipping manually. 9 Tips on How to Sell on Depop When You are Broke as Hell. I'd also like to mention that the Depop limited charge is an additional charge aka a separate charge that shows up on my Paypal. However, PayPal eventually always releases the funds within a few days or a week once the item has been marked delivered. Check that you are not accidentally logged on to another account if you are using multiple devices. Step 2: Once youre logged in, click on Sell from the top right side. Does anybody know if I will get my 90 back? Depop fee + taxes + shipping (if you use ship with depop). As know I have lost out on an item and money when I haven't done anything wrong? I'm confused as to why it would be trying to charge my bank instead of just automatically taking it from the actual payment since I didn't have this problem with the other depop payments sells. After receiving all positive reviews, every sale thereafter was instantly paid. What is Depop, and why did Etsy spend $1.6 billion on it? - Vox I feel like im doing something wrong or not understanding? Scammers have continued to plague many online services through the pandemic. The USPS international shipping calculator can help you gauge your pricing. The cost of shipping depends on the weight/size and Depop gives you examples of items that you should be able to fit with each size, however, these are not exact. The person paid via goods as PayPal took a percentage. All you have to do is to create a free Depop account, list your items, deliver your products, and get paid. It entailed succinctly describing each piece of clothing, something Id had ample practice doing. As a general rule, its best to offer free shipping promotions on lightweight items like dresses or shirts but to avoid it on heavier things such as shoes or winter coats. 5. A sub for discussing all things Depop. Connect your Depop account to the Paypal account you will be using. Although USPS states priority shipping insurance is included for $50, according to the Depop shipping section in the app it appears to be up to $100. By browsing this website, you consent to the use of cookies. Update or re-download your Depop app to the latest version. Like therapy or nosy relatives, a little objective feedback can help point out flaws you would otherwise never catch. These 6 Tips Will Help. I contacted the buyer and she told me the email address that the payment went to. Instead of thinking about how I would look wearing a new outfit, Im wondering what I could resell it for. Follow these common, helpful tips to writing effective product descriptions: Implement these tips while writing your description to optimize your listing pages for more sales. With an effective product description, you can convince the customer to click the Buy now button. This article will cover domestic (US) shipping and international shipping as well. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'fulfilledmerchant_com-large-mobile-banner-2','ezslot_10',128,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-mobile-banner-2-0'); Depop, unfortunately, does not have a phone number you can call. I never received the payment because the payment was processed to his Paypal account!if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-large-leaderboard-2','ezslot_7',126,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-leaderboard-2-0'); The moral of the story is this: If you are logged on to Depop on multiple devices, check that all devices are connected to the same Paypal account if you also have multiple Paypal accounts. The phone did not arrive after 2 days even though the seller said they'd send it next day-delivery, and upon trying to message them to ask for the tracking number, they had deleted the item listing AND their account altogether making them unreachable. Please read my full disclosure policy for details. Then, edit photos online into square sizes with a free online designing tool like Canva or its premium version Canva Pro and upload them in your listing. Is it likely that I'll win my money back without the screenshots attached? Your PayPal account is connected to your Depop account. For the everyday, casual clothing I wanted to sell, Depop is the most user-friendly platform I found. In fact, you dont have to do anything whenever you make a sale, the money is sent to your PayPal account that youve already connected to your Depop account. Your buyer's Depop @username. Depop, Poshmark, eBay, etc) are not supposed to be refused and that they are to accept as is. One was charged 0.06 more than the other for the fee. Unlike Etsy, Depop does not charge listing fees. Depop Fees. Sustainability; Blog; About; Sell on Depop; Jobs; News . Step 2: Enter the 6-digit code sent by Depop to your phone number. However, LTS, priority tape is supposed to be used ONLY if you are using it as a plain box think ole school brown boxes (that doesnt state that its priority) because if it states its priority then there is no need to use the tape. Once the shopper has landed on your product page and looked at the photos/video of your product, the next thing they will look at is the description of your item. I dont really dont do counter service anymore these days I drop all my packages at dropbox and I have never had a return for a Depop package because the label says 8 ozs and the item I shipped was over (8 ozs). Read about our approach to external linking. Hone your style, and your audience will find you. Follow the instructions in this article and start selling your own products on Depop. In 2021, Depop became a wholly-owned subsidiary of Etsy - the global marketplace for unique and creative goods - and continues to operate as a standalone company. DEPOP LIMITED - Find and update company information - GOV.UK Both in the U.S. and both depop payments. Your Depop and Paypal Payment Issues Solved - Fulfilled Merchant Do you have items laying around at home that you want to sell online? Its never happened before while using Depop or any app. As a part-time Depop seller, I have to streamline my activities and anything that cuts a step out or makes me more efficient is saving me money in the long run. This is not just Etsy's biggest acquisition to date by some margin it's made seven other . Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. For example, if you have an item that costs: $25, but you offer free shipping for a $4.75 label this is how it will work: Item Price: $25. Depop currently doesnt have their own payment system, so all purchases go through PayPal, whether the buyer payment is made with PayPal balance or Debit/Credit card. The r/Depop subreddit is meant to create a safe spaceusing that term loosely because this is the internet were talking aboutfor Depop users to air out their concerns, celebrate their wins, and ask for advice. I prefer Depop Payments when buyers purchase my clothes, but once in a while they would use Paypal. Want to Shop More Sustainably? But i did the math and it averages out to about 20-30% loss on fees for Paypal compared to 10-15% on Depop Payments. We, TechCrunch, are part of the Yahoo family of brands. 80. However, I can tell you that I have seen PLENTY of USPS employees use priority tape on priority boxes, just saying. The company is headquartered in London, with offices in Manchester, New York, Los Angeles and Sydney. How to Sell on Depop - A Beginner's Guide - shift4shop I usually take my custom shipments to the counter service for times when I am dropping off other packages so I can be as efficient as possible with my processes. She recommends following the same format for each listing: Write your description first and include as many keywords as possible. Even when your product doesn't get sold, you wouldn't have to pay for anything. You can get the balance on your PayPal transferred to your bank account instantly with a small fee to cover that depop limited payment if you need to. Follow these six shopping tips to become a savvier shopper, save yourself money, and limit your environmental impact. Theres no need to buy high-end photography equipment to takegreat product photos. One thing when offering free shipping please be aware that the 10% Depop fee comes off the item price except when shipping internationally. Also the depop profile has blocked me. This makes it sound like they've probably deleted their paypal account too? Id had some experience selling through eBay when I was in high school, mainly slinging relics from my dads basement: a great-aunts old mink coat, a lone barstool, a sky blue iPod Nano. Of course, everybody is human and sometimes Post Offices make mistakes. However, if you intend to dropship your print-on-demand items, Depop does have restrictions on what is allowed on their platform. If she puts in a consistent effort, she told me, she can make anywhere between 3,000 and 4,000 a month. Pirate Ship doesn't have any control over this process. However, as the pandemic caused almost How to Sell on Depop A Beginners Guide, What You Need to Know Before Selling on Depop. You lost any seller protection by sending to another address than the paypal registered address of the buyer. The BBC is not responsible for the content of external sites. Then, tap on 'Set up your shop'. Admittedly USPS rates have changed over the years and post-pandemic prices have gone up. However, the buyer must have a solid reason to request a refund. Once youre logged in, click on Sell from the top right side. The free shipping for U.S. sellers is for domestic shipping only, no international shipping. So I'm somewhat new at selling on depop, I've only sold a couple of items but all those times it went smoothly because they used depop payments. However, the funds from the buyer did not show up on my Paypal account. If you have done everything you can and followed all the steps and possibilities mentioned here but still have payment issues, you will need to get in touch with Depop. So far, youve created your account, connected your PayPal account, listed your items, made your first sale, and shipped the item to the buyer. Depop is powered by a team of around 400 people, dedicated to our mission of fashion for a better future. Verify your information with Paypal (banks, cards, email, etc). The phone did not arrive after 2 days even though the seller said they'd send it next day . The second address line printing above the first line is not incorrect and is still perfectly valid in this formation. Sydny Sky, Depop seller, phone interview, October 28, 2020. E-commerce firm Etsy announced Wednesday that it is buying the secondhand fashion app Depop for $1.62 billion. First, go through these basic troubleshooting steps with both Depop and PayPal for payment issues. If you need to ship your Xbox, whether because you're selling online, moving, or gifting, you may be wondering how you can ship it and what is the cheapest way to do it. Be creative, because there is no one formula to succeed, especially as the pool of prospective customers continues to grow. But Aman Johal, director at law firm Your Lawyers, which specialises in consumer action claims, says the platform needs to act urgently, "particularly given its relatively young user base, where the duty of care is greater". screenshot of the completed refund in your PayPal account) You can refund your buyer directly from your PayPal account (via . Selling something on any new platform can seem confusing and overwhelming, but dont be discouraged. So i would have one transaction for the item i sold, and a second transaction that just charges for Depop Limited. Depop proudly states that 90 percent of its active users are under 26. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. If you do not want us and our partners to use cookies and personal data for these additional purposes, click 'Reject all'. If you, as the seller, agree to the refund, then you will give the refund to the customer. To avoid surprises, always remember to subtract the flat fee and the shipping costs (if applicable) from the profit. You can also call them but you may be on hold for a while. One thing when offering free shipping please be aware that the 10% Depop fee comes off the item price except when shipping internationally. This is another reason I ship with Depop whenever there is a free shipping promotion I dont have to go back and update all the listings that I am shipping with Depop so I can take advantage of the promotion. Try modeling the clothes you want to sell. For some users, trust in the company has been dented. Can Nigeria's election result be overturned? If you need tips with a step-by-step guide, check out our post below. Emily Goold, 21, a journalism student in Tewkesbury, was scared when her account was hacked and a fraudster posted a listing for a 350 jacket. For designer items, you can usually find brand-specific Instagram accounts and Facebook groups that offer a more focused, interactive way to sell your wardrobe. Don't price your items too low because it could have a negative impact on your profits. Dont forget when shipping that your box size cannot be over 108 inches in length and girth combined. This happens to me sporadically throughout the year. A year after that, my first job out of college happened to be a copywriter position for an online luxury-fashion retailer. Depop limited fee charge got declined what now? : r/Depop I did so by accident, used my own money to ship, and I was charged. Consider Shopping Secondhand. Step 1: Log in to your Depop account on their website. The fee will be taken from your connected PayPal account or the card you are using on your Depop account. When finished, tap on Post listing. If you want extra proof just take a quick video on your phone as your proof until tracking is updated in the app and/or the package is successfully delivered then delete the video. Simply take four photos of your item in natural sunlight to make a huge improvement on the quality of your images. Id also like to mention that the Depop limited charge is an additional charge aka a separate charge that shows up on my Paypal. If you're looking to ship using USPS Regional boxes, you will no longer have the option to send them at Regional Rates. But when Ms Strike logged back in, she was shocked by what she found. And what is depop limited? why did I get charged different payment fees? Enter your First name, last name, billing address, and tap on Next. A little prodding revealed that my friend planned (but rarely followed through) on selling their old clothing, often through online marketplaces. The item I sold was 30$ and they taken 13$ out of the sale lol. FAQs will be removed. They are entrepreneurs, pushing fashion forward in so many different ways. Depop suggests that you do not ship your item until you receive the payment. Fast-forward a few years and Depop's growth has been boosted by an altogether different trend: the emergence of people who go to great efforts to buy limited editions of collectable, or just . If you had met seller protection paypal would have reimbursed you. First is a confirmation email from Depop that I sold an item with the USPS shipping label, if you chose to ship with them. That's so bad, the other person must know exactly what they have done. If you are shipping with Depop, tracking is automatically updated once you dropped your package at the post office. Options. You can always consider processing your international shipment online, where you can click and ship and schedule a pickup. 1999-2023 PayPal, Inc. All rights reserved. More about shipping internationally later, however, if I wanted to process shipping online to me that just extra steps and since time is money I try to forgo these extra steps. Depop payment fees include 3.4% + 0.30 for all its UK and EU sellers, whereas the US sellers are charged 2.9% + $0.30 on each payment. So i would have one transaction for the item i sold, and a second transaction that just charges for Depop Limited. This site is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. One word of caution, every now and then you may get a post office worker who tries to state you owe extra if they see the 8 oz label and your item weights more than 8 ozs however Ive been told via a USPS management directive these commercial labels (i.e. this is how it will work: Please note, that the PayPal fee is NOT included in the $17.75 total in the example. I listed an item on depop and some one messaged me saying what's your pay pal i will pay and for next day delivery and can I send it to 'their Mrs address' They did so I sent it next day delivery. While there are many online marketplaces, Depop is probably one of the easiest to use, making it simple to start selling items right away without any long-form verification. For sales under $15, you pay a flat rate of nearly $3, but for sales above $15, the platform takes 20% of your total sale. Once you have verified that all information on your end is correct, you can then move on to other possibilities.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-banner-1','ezslot_6',125,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-banner-1-0'); As a seller, I was dumbfound by a case because it has never happened to me before. Listing is fairly easy on Depop. Depop fees and charges - Depop help GB I know it's negligible but if what's the reason that this happened. How long do you have to be inactive on Depop? In all cases, the fraudsters demanded to be paid directly, rather than through the app. For example, I ship a lot of items to the west coast and if another platform charges by the distance I notice for priority the price is around $12.44, and then if I ship within my time zone the price is like 10.24 for the same size priority package. If your recipient paid to receive your package and it doesn't seem right, please chat with our customer support. Depop Paypal Fee Calculator & Spreadsheet - Calculate Depop - FinalFees 28 days Fiona Short, Depop seller, phone interview, September 24, 2020 Its easy to build a community of people with similar tastes and interests that overlap beyond fashion and style. - made sure not to do it through friends & family because I know people get scammed that way so often. True story, I wasnt aware of this and I actually had a package returned because I was shipping a pair of thigh high boots as pictured and I didnt want to risk creasing so I shipped in an extra-large box and the counter service took the box but it was later returned back to my address while I was out of town (ouch!!) To keep proof of postage, send the item to the address on the in-app receipt. What does this mean and why did it happen? As a seller, you must update your account that you are shipping with Depop to qualify. Whenever it happens its a nice surprise and a good boost of sales especially with selling bundles. First, Depop cannot provide you with a prepaid label and so you will have to either go to the counter to process you can do one online if using USPS. "The fact that this has been going on for monthsis unacceptable. Our journalists combine independent research with (occasionally) over-the-top testing so you can make quick and confident buying decisions. Taking quality photos of your items from every angle is crucial because the first thing that buyers are going to see in your listing are its photos and videos. I just sold something on Depop, and right after, I got a charge on my PayPal account saying that $8.80 was taken from my account. And my balance wasnt negative either. I sold 2 of the exact same things for the same price to different people. Even as Depops rates have increased the same would be for me as an individual because I would be shipping as an individual from USPS and would not be privy to any commercial pricing that Depop has. Before you start selling on Depop, there are a few things to consider, like the Depop selling and listing fees, to help you lay down a firm foundation for your future profits. 2020 3dcart Shopping Cart Blog. It focuses on music, fashion, art mental health, and sustainability, Short said. but I'm can't seem to upload them to the claim. That means if you click and purchase from this link I have and/or may receive a small commission. Then, I remembered that I had logged on to my partners phone on my account but it was somehow connected to his Paypal. It also shows up in my PayPal activity, So what's gonna happen? Alternatively, you can avoid counter service altogether. You will log in to your Paypal account and check all the notifications from them asking for this information. Please search the subreddit before posting to see if the topic has already been discussed. Since Depop is mostly used by shoppers in the United States, sellers also within the U.S. typically have two shipping options: Please note: To keep proof of postage, send the item to the address on the in-app receipt. It can have a big impact on whether or not people decide to buy your items, even if youve uploaded high-quality pictures and written a detailed product description. Read Next: How to Ship on Your Own on Depop. Overall, I have found the overwhelming majority of post office workers are very helpful and can help gain insight into how to process items in the most economical way possible. 2023 Wirecutter, Inc., A New York Times Company, How to Sell and Buy Secondhand Things Online Without Getting Scammed. Figuring out what to get rid of is just the beginning. You can change your choices at any time by clicking on the 'Privacy dashboard' links on our sites and apps. First, I needed to choose a platform.

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