An incorrect fine is certainly among the grounds for appeal. Instead they have 10 of my money ( I paid for 4 trips in error!) This demonstrates a fundamental flaw in your accounting system. Rod Himsley. So the money has been taken. So the cycle begins again. I am on holiday. A Dart Charge PCN is just simply a 70 penalty issued to you for not paying the river. I hope you will improve this system soon : The problem is not the payment, it is the way you collect it. Crossed the bridge twice. Pre-Owned 2014 Dodge Dart SXT near La Vista, NE I keep returning to sender yet they still come.? I would go online and pay. It helps when you want to dispute the penalty charge. I forgot to pay and just was late an hour before I actually made a payment, Really what a scam and stupid way as there are no reminders or anything and they expect you to pay the very same day. Unfortunately, on 11st February I have received I say Whoa! Here are the main Dartford Crossing payment methods. This system seems crazy. Traffic backed up at least 2 miles on way back as bridge was closed due to high winds, so was worried I would not get to airport in time. Forgot To Pay The Dart Charge? - What To Do Now Paid Dart charge late and first notice of a fine is 105! Ive realised today is 11 days since I forgotten to pay the crossing. The lack of transparency on fines and the timing of payment is designed to maximise revenue. You'll also have to pay the original fee. But the biggest problem is that I didnt see that I had to pay for this crossing !!! If youre driving to one the South Easts major airports such as Gatwick, Luton, or Stansted theres a good chance youll need to use the Dartford Crossing and its new charging system. Is it possible that someone else has used the car at the crossing? By chance, I have today found the relevant information on the web. I have seen photographs of the sign which seems quite confusing. I made a return crossing (first ever crossing) on 7/9/15 and completely forgot to pay by midnight the following day. I am just within the 14 days and this is the first time I have used the tunnel. For one of my next visits i tried to top-off my account but got an expired creditcard error, even though i had to fill out all my recent creditcard data during the payment process. I think this is v unfair and I will put in a complaint. Remembered 10 days later so went on website and made a one off payment of 5. rather than fined. So why not an automated invoice via email, which will cost them pennies to set up. My son used the Dartford Tunnel a few weeks ago. So I paid the 5 return charge around 4:30am, so four and a half hours late, and hoped for the best. Then input your postcode to find the nearest payment centre.Find your nearest Payzone retailer here. I paid the 5 but entered the number plate incorrectly (KN06 when it should have been KM06) so they are trying to fine me. Kind regards Just wait for the notice to arrive. I paid the Dart Charge 5 days after the midnight dateline, but one week before receiving the PCN. Saw the signs saying I needed to pay by midnight TONIGHT I went over at 5pm and I returned over the bridge at about 11pm so should be ok for my return journey, I think, as it was after 10pm? Council parking tickets are called Penalty Charge Notices. I just got a letter this morning for my journey dated 05/09/2015, but only for one way. I driven through Dartford crossing on Saturday & driven back again on Sunday but felts so ill when I got back home so I went to bed as soon as I got in. When driving on the Dartford Crossing, cars are asked to pay 2.50 by midnight the following day. How much joy do you think I got from the call centre? Why? I would also like a refund of the toll which I had to pay again when you contacted me on the 20/05/2015, which may I also add is a lot longer than the 14 days grace you are supposed to offer but in fact it is 75 days after I crossed and PAID. How does not received a dart charge penalty. In answer to the few brain dead zombies as to why we dont pay our crossing fees in advance, I have encountered all of these problems :- contact us page. Have you payed the fine or are you waiting too see what they say? Hi Glad we helped. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Sign-up for the APH weekly newsletter and youll receive discounted airport parking and hotels across the UK. why would I go through that channel when it clearly states 14days grace for first timers and it was paid well within this. They could access your bond from your birth certificate and collect on the funds therein, that have accumulated since your informants (parents) registered you when you were birthed onto the land as an asset for a lifetime of tax revenue. Charge Certificates and Orders for Recovery - Traffic Penalty Tribunal They calculate 5 days for delivery at the most ( receipt by the 10th, which is out of the question ), which made the reduced penalty payable by the 24th too late when I got back home on the 29th. I would like to be contacted by email Yes I have had the same I remembered 6 days later (busy time with family etc sorry I have a life!). Motorists must pay a fee to use the tunnel, although exemptions exist. I didn't ignore the fine. The signage at the Dartford Crossing is confusing, to say the least. Remember to set it when you book your parking with APH.com, 1. If you believe you should not have been issued a penalty charge notice, you can challenge it by I ask you to re-evaluate my sanction and could lower the level because if there are 300,000 drivers who do not pay there must be a reason. Thank you. Im also waiting for my receipt of payment which still hasnt arrived nearly 15 minutes after I paid it? I was extremely shocked about this, is there anything I can do to avoid paying or being charged as I did not want to use the bridge or tunnel and the time on the cameras can prove I went straight over and back without stopping? If you wish for tourists to come and enjoy your country get rid of revenue fleecing schemes like this Rest Assured I will be passing on to everyone I know how despicable your countrys toll system is But this system probably collect a lot of money by snaring all these drivers In this case, you would receive a 'charge certificate'. 2023 Guide, Statute-Barred Debt Time Limits, Your Rights & 2023 Laws, Debt Relief Orders Explained and 2023 Criteria. If the Dart Charge Penalty Charge Notice isn't paid within 28 days of the offence, then a Charge Certificate is sent and the fine will . The idea being that you pay the Congestion zone charge which you dont use and then get a fine for the unpaid crossing charge. I crossed at 5.59 and 50 seconds am the other day.how do I find out if I have to pay, sure I was before 6, but worried they will charge me! Saluti, I live in Scotland and was unaware of any toll crossing charge at Dartford. In this situation, you'll need to contact your PCN issuer and ask if they can tell you your PCN number. The system is wrong.it is setup so the driver fails.very easy to forget and you cannot stop to record the crossing and set up an alarm. The company that runs the crossing are just a bunch of con-artists. Over here from New Zealand this is an utter joke How the hell are we meant to know about this .Have 210 pound of fines to pay Any toll I have ever paid is done at the time. My other half and I used the tunnel last year October time as we moved address and was on our way to IKEA. A Dart Charge Penalty Charge Notice will be issued and sent to the registered keepers address held by DVLA on the date of the crossing. If there was a way of auto generating a reminder that would be a great help. I wrongly assumed, because I saw no signs, that because of delays and works, that people were just being let through. At least I was allowed to just pay the 2.50 and avoid the fine, which I did right away. What happens when you don't pay the toll at Dartford I did both the one off charge of 2.50 and the dart account of 10. Its very good of you Pete to put up this blog site, so that people can at least share their experience. Would be possible pay it now, or I have to pay the penalty? Reading these comments I am now worried I will receive a load of penalty notices in five months time demanding vast sums of money. Give me the hi viz collectors any day of the week. Well, I can guess; they will sail through the barriers, oblivious to the implications, as I did. Messed up as I have either a zero or the letter O (even as I type this, I cant remember which) and got it wrong had to retype it the next page just hung there started again, got payment details in etc etc and paid at 4 minutes past midnight, as stated on the receipt! Your email address will not be published. Thank you. Told that yes the Tags were valid but they were linked to a specific vehicle!!!!! Feeling like hot potatoe here. I spoke to someone at the accounts department who did confirm that Id paid but I would still have to go through the standard appeals process What a complete waste of time Luckily I had kept the receipt & it was also confirmed in my bank statement. Use the top drop-down option to select Transport and ticketing then Dart Charge in the next options list. No probs Dennis. Hope this helps. Welcome to England !! Like Manfred, I have no tablet, notebook or computer with me on my hoilday, only an smartphone without access to data in UK; and paying buy phone is not very easy for a person who dont live in UK. Where a motorist has paid slightly late, but, importantly, before Dart Charge have even issued a penalty, they can be no good reason for enforcing penalty. This starts from when the notice arrives. Dart Charge Fine. There were a number of road work signs and some divertions but no blue signs. There are no contact details on the charge certificate. If I do receive a PCN how do I ensure that it is linked to the payment I made? What do I do now? I received an email from Hertz to tell me that they took money on my credit card to pay a parking fine. I will then find out why the option is missing. Do I stand a chance in hell of succeeding if I appeal, or will they just say no and add another 35 onto the fine since it will take me over the two-week period when the fine is 35 instead of 70? So, what happens if you do not pay a penalty charge notice (PCN) inside the 28 day grace period? First time ive ever been down that neck of the woods. just to make it fair i think best thing to do is send the people letter to pay 2.50 and then if they dont pay within 14days they can be charge 35 . Hi, I received today a penalty as I didnt pay the charge when driving in the Dartford tunnel and 2 weeks later using the Dartford bridge. Extraordinary Popular Delusions Dartford Crossings current guilty until proven innocent policy appears to be an EU Human Rights test case waiting to happen. Will they nail us for failing again to pay within 24 hours? I believe this dartford toll system is just a huge government sanctioned extortion scam. Dont get scammed: Just like services such as buying road tax and applying for passports, the new Dart Charge payment system as it is officially known is likely to be targeted by scammers with copycat websites. In my opinion, the system you have implemented is hopelessly flawed and unreasonable, as well as probably being unlawful. Along with many others I was caught by surprise when I headed over the QE bridge on the way to Dover. A charge certificate will be issued if payment is not made within 28 days. The cost of a van is 3.00, so the system should ask for the correct amount. The letter said, it was issued on 5th of Sept. The signs indicating the crossing are not clear at all, only showing a C sign but providing very little other information. Luton Penalty Charge Notice. It seems, that I will soon receive notification of a large penalty for crossing and not paying on time. Its a bit sneaky, but last time I had a parking fine, I paid 5 for a trial to chat with an online solicitor called JustAnswer. I tell everyone I know to avoid it. Worth a look. After checking with the TfL website, entering QE II bridge, the name that is given for the crossing on Google maps, I could find no evidence for a charge. Im about to do mine. Let me explain, Not only did I save 50 on fees, I also won and, With an airtight appeal you could avoid paying anything, Car Finance Debt New 2023 Laws & Your Rights, Council Tax Debt New 2022 Laws & Your Rights, Credit Card Debt Options to Clear Your Debt, Reducing Your Debt What Are Your Options? So it isand all perfect motion is . However, dont leave this until the last moment, because we phoned the number only to be informed it was too busy to take our payment.Pay by phone (if its not too busy): 0300 300 0120, Payzone retail outlet:This is where you can pop into a local store and pay for the charge by cash or other means. Additionally, the signage is extremely poor and seems almost designed to generate fines. Drivers can be fined up to 105 if they don't pay. On the 16th of May 2015 i recieved a letter from them saying i hadnt paid and as it was my first offence would only charge me 2.50. Too many people like you are being hounded for doing no more than the right thing. Thanks for commenting. Its not the extra 3 that they asked for, its the principle of the fact that it was their computer system that told me what to pay. Can I pay the toll charge when I get home (Sunday 19th July). Do you know where the leglislation says that they can enforce the deadline of midnight the next day? Anyone know how to write a representation to avoid payment? Lost PCN Number? What To Do Next - MoneyNerd Just like many of you I did not pay for crossing. Two months later, they want 105 each way with a court demand with no warning (even though they still took the toll charge when I paid online), I am trying to fight it as I contested it but I feel helpless. I had no idea of the changes regarding Dartford crossing and subsequently forgot to pay for journey down on 6/2/16 and back on 8/2/16. What do you think, how flexible are they if I still pay today (1 day delay) will i still be issued a penalty charge? If you have a specific vehicle, you register its number and you do not need a Tag. Curious Myths of the Middle Ages by Sabine Baring-Gould - Complete text I can not understand how or why I should be liable for this mistake when I paid the amount requested online. Find your local Trading Standards office here. Today received a PCN for 70 for a hired vehicle which had a Tag fitted. It is set up for you to fail. Please can you help? What is the point of that???? In addition to the cost hike, sites like Dartfordcrossingcharges site have no way of effectively checking your details it even fails to ask what vehicle you are paying for, making it impossible to highlight mistakes when entering the registration mark. :( Thank you. no barriers, no man at the tollbooths and I cant remember any sign over there I have received Penalty charge notice and I paid them over the phone and received emails for confirmation. Was it the first offence? The Dart Charge is a fee paid to use the Dartford Crossing between 6am and 10pm. In April whilst in the UK, there were horrendous delays going through the tunnel due to road works and improvements I drove through the tunnel, but was not stopped at any barriers. (7) I just forgot. What should I do? So where does the money go from collecting these extortionate fines? Many will arrive through the Port of Dover and go on to other parts of the UK by using the Dartford Crossing. Figures show 300,000 drivers failed to do this in one month alone. Now we pay a 367million contract with Sanef to design and deliver the new free flow system which does not work, and yes on Sunday there was a traffic jam due to road works on the Dartford crossing Something is very wrong here. Glad I stumbled across this, I was very confused with the set up, and thought the sign was to do with congestion charges. Thank you Pete, How do I go about appealing. Its not a big problem but nobody knows how to solve itbrilliantI want to pay the fine but when I dont receive my PCN, how could I? Your site is very helpful, so many thanks. hey all wanted to let people know have an account with dart charge for my 18 year old son who worked in dagenham I was OD by 1.00 for 1 day in Dec 15 and the charge could not be paid i had no idea my account had ben cancelled I have called hand written twice with no reply to any of my correspondence Yesterday I received a bill now for 3790 for 14 days even though they had reinstated my account and continued taking money for any charges and crossing used. I have just written to them and I was wondering if you have received some sort of reply from them? Note: Highways England apologises unreservedly for their error. At no time has the fact that you can no longer pay the toll at the bridge ever been advertised in the North of England, being a Southerner that now lives in tat North its just another example of the southern isolationist attitude of institutions, I just want to cross the bridge not give my live story to some busy body, I dont use cards on line and you try to find a pay point that can complete the transaction, you could just have a text premium number that you could text your registration to, how about that! I used crossing forward and back on 21st of September but was able to pay only the next day morning. The same happened to me. What happens if I have a fine? - Europcar Certain types of finance are not regulated, such as bridging loans. The rest will be dropped. This is a new service your Where someone has paid a day or two late, and before Dart Charge have even begun to take action on the unpaid crossing by issuing a penalty charge notice, they can be few, if any, reasonable grounds for issuing a PCN, given that the purpose of the penalty system is to encourage compliance with the payment system. Find the bit that says It is a fact that, given the effort I made to try and pay the toll, the PCN is being issued because I did not have internet access, not because I was unwilling to make the effort to pay. I then boarded a ferry which had such inadequate WiFi that I was unable to search online. I can only pay you by Thursday when I am back home, in Belgium. I live in Scotland and very rarely drive to London. Alternatively, call 0300 300 0120 and select the option to pay a penalty charge notice. They check the picture and accept the mistake immediately, blame the computer recognition system and say they will take steps to avoid repetition and then a few weeks later another PCN, and another set of costs for me to challenge them. The Dart Charge website is the simplest way to pay. PS Ive also set up an account 10 for future crossings, thanks, I have tried to make a one off payment & it does not accept my 2 email addresses.saying invalid email address. I was thus unable to log in and determine whether you had taken payment for the crossing on 28 July. This system has been set up very badly; it seems set on making money from fines. Today I found out there was a charge, found the website and called them. Lets just hope the Dart scheme is found to be illegal like the York Lendal Bridge was but of course that just means the Council will have to pay a fortune to refund all the illegally-taken fines, which means the local council-tax payers will have to make up for this idiotic scheme. This is a complete con and I wont be paying a penny.What a stupid way to collect a toll and waste of time. I passed over, thinking of that. As a result, a Confirm Payment system is in place. I thought this was correct as the PCN was for 70 and I was paying the toll charge of 2.50. Did not pay on our 1st crossing. Is there a process to sue the Dartford Crossing for the cost of having to challenge their mistakes in sending wrongful PCNs? can someone please if I should just wait or call them? Please enter the. I live 90% of the time in Germany. So how can I get the 14-day grace period and pay 2.50 only please? The most significant complaint motorists have made was they made the correct payment only to get a Dart penalty charge a few weeks later. On 4th July 2015, because my failed arrangements to take me to Standstead Airport I drove my car (approx 2-30pm) I am still on holiday in Spain, I travel back late on Saturday 18th 2015 July. Like many here I havent used the Dartford crossing for some time, so when I used it a week last Sunday we had change ready and were constantly looking for signs displaying the various charges, but didnt see any. and do your self a favour credit your account with a tenner! I feel like some sort of criminal now. If this happens to you, make sure you use the telephone system which will accept foreign cards to pay the toll. One benefit of. The driver of the vehicle went over the Dartford crossing without being aware of the dart charge. My query is about the 14-day grace period for the first offence. The C is confusing as it can be associated with conjestion charge. Would you be willing to share more details about it? It is not setup and an honest way, more like a cowboy clampers style. Sams also sent a threatening note that demanded 140,000 in cash, to be delivered by a female police officer, or Julie would "never be seen again". So, if youre booking a holiday and will need to use the Dartford Crossing as you head to our Gatwick park and ride car park, for example, set the reminder to go off as you arrive at our facility. However, the website is not clear if it has taken payment with relation to last nights crossing. I crossed a few weeks backI havent had any penalty notice, can i try and find out if its been lost in the post or ?? would they have put the fee on hold because of the major accident? The whole system has been designed and set up to catch out motorists. How much did they charge you on the credit card? The charge can be paid online, by phone, or at a retail location. This measured approach strikes the right balance between being clear to drivers they need to pay Dart Charge and giving them every opportunity to do so.. I do not live near the bridge, do not need a credit. Came back from Cornwall this saturday, had a nightmare 10 hour journey. In many circumstances, parking tickets are not enforceable. ~1500. Have 4! Request an accessible format. Paid on my return (Monday), The payment was accepted by Dart Charge. Not only did I save 50 on fees, I also won and didnt have to pay my 271 fine. I just got a fine for 105 for an offence 2 months a go. The thing is that I have tried to find reference to the14 day grace period and can find nothing except what you have quoted a Highways Agency spokesman as saying. no govt money the crossing generates a massive 75m plus per annum. This is then used to pay for crossings, but occasional users will have dead money left in the account. Any truth in the rumour that PCN is Latin for: More Cash for George???????? The hire car company should have payed the 2.50 and charge you 38 (a steep 36 service charge).

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