However, we were unable to discover anything online relating to pending litigation against Sunset Group. On the off chance that youre keen on finding a timeshare exit organization that wont scam you, read over our homepage. There are options for getting out. They did honor the initial agreement and pay for the SUV rental, and our transportation to and from the resort. Sunset Solutions Group consumer reviews, complaints, customer service. The resort they showed us "Tres Rios", is not even listed in the contract as part of the deal. 10, Lote 13-B, Zona Hotelera Nationwide Mexico Phone: 011- (52)-9988808750 Web: Category: Resorts Sunset Lagoon, Royal Sunset, Sunset Group, Sunset Fishermen Fraud, Misrepresentation, Timeshare Scam Cancun Quintana Roo *Consumer Comment: Timeshare Scam That proved to me they were lying about the value of the "product". 15 Steps on How to Cancel a Timeshare Contract? We needed a cab to our hotel from the airport. The company I also know as The Sunset Group . 77500. Sunset World Group Reaffirms its Leadership in the Vacation - PRWeb If anyone has information on contacts I would appreciate the info. There is a big rip-off scam going on and the company is using a lot of different names to lure innocent people to sign with them. Menu. items we already possessed in the terms of the contract e originally had. 3. Some things that can help you tell if a company is reputable and not trying to scam you are as follows: We only suggest companies that use escrow, so you dont have to pay them until theyve successfully helped you get out of your timeshare. Have you been able to get any resolution? Consumer complaints and reviews about Sunset World Resorts & Vacation Experiences. We decided to fight this through our credit card companies. A fast Google search will load several past timeshare exit scams that you educate yourself on. I cannot even sell mine for $1. I would be very interested in a class action lawsuit also. For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. We would alert against working with companies that have been known to scam individuals. Please don't fall for anything that has Royal Elite's name on it. As we mentioned countless times before, escrow can be very beneficial. Sunset World Resorts & Vacation Experiences. by consumers, for consumers. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, I know how you feel, and it seems like this is a common problen in Mexico. So there is no value or savings hence, there was no benefit for buying the package amidst the Pandemic when international travel is still restricted. A lawsuit filed Tuesday in federal court argues that that rule is a "ticking time bomb" designed to tie up the current administration in bureaucratic knots. Hopefully USA will read all of these issues; FBI please help . We were well within our 5 business day window. If youre interested in finding a timeshare exit company that wont scam you, take a look at our homepage. That night I googled them and saw a lot of bad reviews about them . How to get rid of a Mayan Palace Timeshare? Sunset Group, also called Sunset Hotel Group and Sunset World, owns timeshares in Mexico at places like Cancun and Riviera Maya. How to Cancel Royal Holiday Club Timeshare? I decided to buy their (Ultimate Loyalty Program) package for a couple thousand. Can You Get Rid of an Occidental Allegro Timeshare? I insisted that they email me the properties that are offering n the package as destinations. Another issue I noted in all the complaints was the Sunset Group's constant changing of names, addresses, phone numbers, emails and web site addresses and the inability of the victims to contact them. Sue me [censored]es! But the contract actually lists only 7 months out of the year that we are allowed to use our "week". we aso believe that they released our contact information which led to us being scammed out of $55000 USD for a resale the brokers stated they were working with the resort regarding 42 units. We vacationed in Playa Del Carmen in October 2007 and in the process of picking up our rental car, we were asked to attend a no pressure-quick 90-minute seminar at the Sunset Fisherman Resort. One common complaint against Sunset Group is that they make it very difficult to cancel your membership. I wrote them and informed them that they were in breach of our contract - for failure to honor refund policy stated in the contract and for undisclosed or unsubstantiated charges, not mention in contract and for service never received. Sunset Group, Customer Service Center - csc@sunset.com.mx. The Sunset Group is a scam. This deposit, which we didn't even realize was being applied to a credit card that they apparently opened for us. Our team couldnt find any proof that Sunset Group offers an official exit program. If youre thinking about purchasing a Sunset Group timeshare, you should be aware of all of these complaints and issues. If your timeshare developer is involved in a class-action lawsuit, sometimes you may be able to join in. PRIVACY POLICY The second most common complaint is that Sunset Group uses high-pressure sales tactics. Sunset neighbors sue over contentious affordable housing project I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. This is another forum with more complaints about this company: They tell you lies to make you buy their packages. That HSI exchange is suppose to sell the vouchers for you at at least $500 is also abunch of bull. Write a review Sign in. As our team reviewed the website, the first thing we came across is the no up-front fee required . I agreed, but we agreed that if things got too far out of control we would walk out and just pay for the rental which was through hertz and eat the rental cost. in our case we were threatened with original contract items to be removed by Sunset head office if we did not buy into the real estate group of the resort. Assuming youre determined to go the Do-It-Yourself course, realize that it will probably be a long and troublesome interaction. Sunset Lagoon, Royal Sunset, Sunset Group Blvd. I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. Unfortunately, the company has been embroiled in multiple lawsuits over the past few years. That was enough though. Two of the biggest warning signs are if a company asks for payment upfront, or if they cold-call potential customers. While Sunset continues to argue their case to illegally keep our money during negotiations with PROFECO, we are continuing to present justification to prove our point of Sunset's failure to uphold the terms of our contract (clauses 12, 13 and 14) and the fraudulent means they have taken to maintain this position. Sunset World Resorts & Vacation Experiences - Complaints Board When I got home, I wasn't satisfied with their reviews and some clauses in the information packet, I quickly called the number given to me for early termination & membership cancellation.I made hundreds of call for 3-4 days to both USA &outside the country numbers before I was able to get through and was finally able to express my concern to one of their top managers & request to cancel via phone as directed by the sales /tour officer. There sat another lady who showed us where our hotel was for the week and gave us a map of the area. If the plaintiff loses the case, no one is compensated. We kept telling them that we had some place to go and were late and we needed to leave. We finally were contacted by a person named Rosalia Silva Campos. Unfortunately, almost every timeshare exit company promises to do the same thing. We wanted to leave several times, telling them that we were not interested but they wouldn't back off! This is not accurate since a variety of issues could prevent you from leaving your contract, no matter how much you pay them. this is a forum with more complaints made to royal elite: Im praying one day there will be a law suit against them. Greetings from Earl in Fredericton www.sunsetscam.com. When I asked who is really the travel agency that I am paying to, they were vague about it. After this threat of not issuing a refund, I filed a dispute claim to my credit card visa and submit all the documents that were needed including the cancellation letter that I handed to them .. The family-owned Sunset Group operates timeshares in Mexico, with properties centrally located in Cancun and Riviera Maya. Something is really off. The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. You can try to sell your timeshare or give it back to the company, but these are often difficult and time-consuming processes. Timeshare Compliance: Reviews, Cost & Ratings in 2023 Timeshare Exit Team Reviews, Cost, Scams & Ratings in 2023 Just a thought. How To Cancel Royal Holiday Club Timeshare? These companies specialize in helping people just like you get out of their timeshare contracts. Reading further into the many pages of documents that we had signed off on we find out that the plan had to be cancelled within 5 business days. Im Michelle. I totally regret this. Regardless of the reputation of the industry, it is possible to find a trustworthy timeshare exit business with a history of liberating customers from their agreements. The 90 minute presentation took 6 hours and they tag teamed 3 sales people on us trying to wear us down. She added that the package is a great value, that it is transferable, and has no expiration date. Don't let them get away with it! Let the truth be known! If a hurricane destroys the building, there is no required repair or fix. Charging our credit card for the monthly finance fee after we had contacted Sunset and told them specifically they were no longer authorized to debit payments from our card (late 2009). Or you can fill out or form on the right side of the page. And they have right of refusal if the owner tries to sell it themselves. On latimes.com, Timeshare Exit Team publicly stated their average cost is about $4,000 paid up-front. By providing my contact information and clicking submit, I am giving MyTimeshareExitReviews.com and its partners permission to contact me about this and other future offers using the information provided. Thanks. Janet in Vancouver. This never happened, so we wrote several additional emails to this firm. Have you ever thought of a class action suit or is that possible for an American citizen to file a class action in Mexico? You can explore this all the more effectively by reading past timeshare exit reviews. Eventually got the price down to something we thought we could actually afford. Sunset World/Pura Vida Lifestyles Premier Cancun Vacations, Cancun Travel Unlimited,Sunset Group, PURA VIDA, club sunset cancun, sunset group, sunset royal Enticing people to buy a ripoff vacation packages, took my money $1625.00 for a membership, can't even access the website PURAVIDALifestyles, took upon themselves to terminate my membership . Same thing happened to us. Sunset World Resorts & Vacation Experiences review: sunset group / fraud and dishonest. The clients are referred to a rental company that charges them a listing fee to market the property and does not rent any weeks. Judge Denies West Hollywood's Request to Dismiss Part of Lawsuit I wanted to see what they were required to provide to us in the contract. Just sick to think that they get you right at the airport wanting you to come the very next day because they know if they can get you to sign that day that you will more than likely not read the pile of documents before your vacation is over. If youre now regretting your purchase, there are a few things you should know. Unfortunately we didnt realize we were being scammed until later. We review timeshare exit companies and help timeshare owners find the best exit company for their situation. I'll never agree to waste a full day of my vacation with these scammers again. This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. How to Get Out of a Capital Vacations Timeshare? My fianc and I looked at each other the entire time wondering why in the world we were doing this. I attended their vacation ownership presentation and also bought in to the sales pitch of the sales agent . I got suspicious when they kept adding 'requirements' to the tour that they did not mention before we rented the vehicle. These are more complaints about this resort: I wish I had done some research about them. 1 of Membership Purchase Agreement shows balance financed as $9, 815.00, however Amortization schedule, pg. If your developer doesnt have an exit program, your next step would be to seek out a timeshare exit company. I asked to see the rules and they changed the subject. How did it turn out for you guys? As weve stated, most timeshare companies do have exit programs set up its in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. Hire a Legitimate Timeshare Exit Company. BEWARE this is a scam. The plaintiff is . Sunset Beach Group review: Scam - Complaints Board Mr. Hernandez told us at that time that we could not cancel our contract, and he refused to accept our cancellation, either orally or in writing. They promise you everything and deliver NOTHING! The initial contact person posted on FB that she is a supervisor in a Cancun Resorts and she wants to sell her vacation. They had already charged my credit card for the deposit. There was one sign that a possible claim might be recorded by lawyer Mitchell Sussman. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. Peruse the fine print and ensure all that in the agreement lines up with what you consented to prior to offering any cash. The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. An exit program usually includes some kind of refund or compensation for people who decide to leave the developer. Update question - did they finally stop calling? At the bottom of our most recent maintenance invoice (doubled for updating property) purposes, there is a statement: "would you like to stop paying maintenance fees? We couldn't extend a stay (at our cost) ouside of the proscribed 7 days. During our vacation at Sunset Fisherman, we met a few other people that also purchased a timeshare from this firm but at a lower cost (exact same package). Login. Mexicans are Mexicans they have no scruple and actually enjoy ripping hard working people off that they dont have to work hard they are all scammers and probably in some type of Mexican Mafia. This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. I would also be interested in any class action lawsuits or any way to getting our money back. I also sent registered letters immediately just to be sure and cover all angles. Has anyone been affected by them via a lawsuit or credit ding? Discover Riviera Maya Reservations for Non-Members Resort Select a Resort Check-In Mar02 Check-Out Mar04 Adults 02 Children 00 Member Promotions This isnt always true since different issues could keep you from leaving your agreement, regardless of the amount you pay them. In one lawsuit, a class-action was filed against Sunset World Resorts & Vacation Experiences, alleging that the company engaged in bait and switch tactics. Interclub transfer was not just an even exchange for only $89 as presented - instead Sunset tacked on additional fees that basically came to the full price of a week long hotel rental at an Interclub resort. This comment was posted by a verified customer. Its crucial that you learn how to identify a scam so can safeguard yourself and your finances in the future. 2. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. It all started the moment we stepped off of the airplane in Cancun, Mexico. At that point though I had caught them in so many lies and fraudulent claims that I just kept saying NO NO NO. Jan 06, 2019 4:36 pm EST. After further review of our contract, we decided to cancel since we did not feel very comfortable about the whole business transaction. This effectively nullifies the contract. 4. Ripoff Report | The Sunset Group -The Royal Review - Cancun, Mexico For example, you could sell your timeshare privately on a resale website. - Tom D. We purchased our Sunset Fisherman's timeshare 10 years ago, my daughter and son-in-law also bought when we did. Sunset Riviera Maya One of the world's premier ecotourism destinations, Riviera Maya has 80 miles of pristine beaches, world-famous coral reefs and fascinating Mayan treasures. Hello. The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. My husband and I were scammed also. How to Get out of the Ritz Carlton Timeshare? Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are as essential for the working of basic functionalities of the website. I am writing this complaint to warn every potential buyer of this horrible business and to hopefully bring total resolution to our experience. After this they charged our credit card and cashed a "check" payment for the same month's payment. This website uses cookies to improve your experience while you navigate through the website. The Better Business Bureau is an extraordinary method for checking the legitimacy of an organization. Same happened to me in Playa del Carmen. While its difficult to track down data on the best way to get rid of a Sunset Group timeshare, you do have choices. Now there is no mention in any part of the contract of any reactivation fee, "so how could this be legal" I asked and he told me that it was there policy. This website exists because there are so many scams in the industry, and we wanted to make it easier for you to locate alternatives. The city last year disqualified the group originally selected by the Community Redevelopment Agency (CRA) board to run . They offer via text Ocean Spa Hotel and Laguna Suites and Spa under the website: www.sunsetworldresorts.com. If there is a lawsuit please let me know, I was a victim too. Many customers on different message boards, that were unsatisfied with Sunset Groupsuch as ComplaintsBoard and RedWeekwere approached by a timeshare exit company called Mexican Timeshare Solutions. I can't even begin to tell you how they continually bother us to meetwith a promise that it was not to sell us anything but just to provide us with new information. Please contact me at zillayh@gmail.com. I have been in touch with people there and they say they are working the process but it takes time. $2, 000 down t he drain. Guess what? We would caution against working with Mexican Timeshare Solutions, as they have been known to scam people who are already taken advantage of by Sunset Group. Scammers will use deception, or false pretenses, to try and steal your personal information or hard-earned cash. If someone wants to make a discussion forum and share information, contact me We also suggest never working with an organization without first having everything recorded in an official agreement. Many dissatisfied customers have shared their bad experiences with the company online, and numerous class action lawsuits have been filed against the company over the years. Our mission is to eliminate scams in the timeshare industry. If youre set on going the DIY route, know that it will likely be a long and difficult process. Of course after trying for almost 2 years, we have been constantly been given the " not interested at this time" respond.

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