Flight availability and pricing is displayed in real time, along with flight departure and arrival times and duration. Furthermore, every senior officer inspects their area of responsibility on a regular basis. A We have two convenient ways for you to obtain your luggage tags: Q Why does my luggage tag have a box with a number and letters in it next to the stateroom number? Travel by Land or Sea: Travel document requirements vary based on cruise itinerary and whether international flights are required. Please note, lift equipped transportation within the United States may be arranged without additional costs. All of the extras included in the package for 10- to 20-day cruises, PLUS an additional $100 shore excursion or tour credit ($300 per guest total). As such, all weapons and dangerous devices are prohibited and may result in denied boarding. Staying in touch with fellow passengers at sea, and friends and family on land is easier than ever. A general per-day internet usage rate of $29.99 is availble for sailings up to 12 days long. Traveler advisory - Baggage fees and other charges may be directly assessed by airlines or airports. Tender ports are noted in the itinerary detail of each voyage in the Plan A Cruise section of our website as well as the itinerary detail on your Booking Confirmation. Upgrade packages are available that include upgraded Stream internet. The Captain cannot perform legal ceremonies. In the rare case of emergency, landlines were available on cruise ships to make a call for several dollars a minute. Roaming charges apply. The ADA Responsibility Officer for Holland America Line is Paul McClelland, Chief Ethics Officer & General Counsel. Cancellation of Restricted Air will incur cancellation fees of the full cost of the ticket. Beverage. at June 2021 'Have It All' With Holland America The line's new premium package bundles a generous number of inclusions in the cruise fare Cruise Line & Cruise Ship Theresa Norton PHOTO: Holland America Line changed the name of its third Pinnacle-class ship to Rotterdam. Travel documents, however, are only issued after final payment has been received by Holland America. Please note the EDL is not the same as an Enhanced (or Endorsed) Commercial Driver's License. COVID-19 Protection Program: This new element of the Worry-Free Promise is designed to assist guests who, as a result of being suspected of having COVID-19 or testing positive for COVID-19, may be unable to travel to embarkation, may be denied boarding, may be quarantined on board or disembarked early. Seattle, Wash., April 15, 2021 For travelers who appreciate taking an inclusive vacation with extra amenities factored upfront into the price, Holland America Line is launching a new Have It All premium package that includes shore excursions, beverages, specialty dining and Wi-Fi in one base cruise fare. Screen reader computer software in the Explorations Caf that allows guests to navigate the web by listening to the text. Its best not to bank on it. A Yes, check the 'All Guests' button, then click the 'Continue' button. Applications and additional information may be downloaded from their website. It must be added that there is a lot of good reviews out there that might back this claim but again, read through all the data to make the best-informed decision. Surf costs $24.99 per day and includes the Social Package plus generic browsing sites, email, news, finance, sports and more. a variety of cruise ship internet packages, Carnival Cruise Line offers three different internet plans, Guide to Celebrity Cruises Always Included Package (2021), Staying Safe on a Cruise Ship: Preventing Falls While Cruising, Five Best Cruise Ship Bars for Beer Lovers, 31 Cruise Embarkation Day Tips Every Cruiser Needs to Know, Complete Guide to Princess Cruises Drink Packages, Complete Guide to Drink Packages on Celebrity Cruises (2023), Royal Caribbean Drink Packages Guide (2023), Everything You Need to Know About Norwegian's Free at Sea in 2023, Complete Guide to Drink Packages on Carnival (2023). Holland America Line "Have It All" Packages - Details on HAL's New More Fully Accessible Powered by Invision Community. PLEASE NOTE: In addition, visas or other documents may be required, depending on your citizenship or residency and the itinerary. A currency exchange service will be available for selected itineraries, such as our European and World Cruise programs. However, many cruise lines now offer smartphone apps. We offer celebration packages, flowers, chocolate dipped strawberries, special wine offerings, beverage packages and cards, spa treatments and keepsakes. The galley itself has many different areas of food preparation, which can help reduce the possibility of cross-contamination. Just like connection speeds at sea, internet charges vary by cruise line. Europe 2021 All Inclusive Offer - Holland America Line Visa and documentation requirements vary by nationality and destination. Wine purchased during company-sponsored shore excursions that visit local wineries are exempt from the on-board corkage fee (offer limited to one bottle of wine per person). We anticipate that your stateroom will be ready at approximately 1:00 p.m. Travelers who have not obtained ESTA approval should expect to be denied boarding on any air carrier bound for the U.S. We are unable to guarantee a specific upload or download speed to our fleet. You may access Express Docs online 24/7 at your convenience, approximately 45 days prior to departure. In 2023, Celebrity will be installing StarLink Satellite internet on its ships, which will provide a much faster experience. The SMC has had many copypastas, jokes and memes over the course of its entire existence . Possession of marijuana, even if by prescription, is a violation of US law, may be a violation of the laws of countries the ship may visit, and may result in referral to law enforcement authorities. U.S. and Canadian citizens ages 16 and above may present one of the following valid WHTI-compliant documents: For a list of approved documents visit: https://www.cbp.gov/travel/us-citizens/western-hemisphere-travel-initiative. Local sales taxes are applied where required. Holland America Line assumes no responsibility for the items listed above. Q Is there a deadline for completing the Online Check-in process and accessing my Express Docs? To verify whether your nationality requires a Canadian visa or eTA, please contact your local Canadian consulate or visit thisCanadian immigration Web site, which may be useful to determine what is required. Certain apps, a variety of service options, port of call, and destinations along your cruise can all impact the internet service on a ship. Choose from more than 100 items, including a festive bottle of Champagne, specialty dining package, bouquet of flowers or an onboard credit. Suites SA7085, B8103 and staterooms K11049, VB11040, VQ10033, VE8142, VD7049, K6185, VC6158, V5048, V5051, FB1172, E1175 are ambulatory accessible. Learn more about the Greenhouse Spa and Salon. The best approach is to bring clothes that can be layered: more layers for cooler, windier weather, fewer layers for warm, dry days. Confiscated prohibited items are to be returned to Guest(s) ONLY on the actual day of disembarkation/end of voyage and ONLY after guest has scanned off at the gangway. Guests who are not citizens of the United States, Canada, the United Kingdom, Australia or New Zealand, may require a Temporary Resident Visa (TRV) to visit or transit Canada. Q What does the email notification from Holland America Line look like? This should be done well in advance of travel at a Customs office near your home. Cancellations after the cruise final payment date will incur a fee up to the full cost of the ticket, per ticket. The best places to obtain specific information on required documentation and immunizations for your service animal are the U.S. Department of Agriculture's website, local customs offices in the specific ports, and from your service animal's veterinarian. Roaming charges apply. ), Surf (most popular): $24.99. Roaming charges apply. As You Wish dining is currently available on each of our ships. These rooms provide wide interior & exterior doors, wheelchair access to one side of the bed, and a roll-in shower with grab bars, shower seat, accessible shower controls, and hand held shower head. Please note that in your absence, you will need to provide for the care and supervision of your service animal. Learn more about family cruises with Holland America Line. Casino-smoking is allowed in designated areas for active players onlyand only when outside of 12NM from the Netherlands, Luxurious Dining Room, graced with fine art and antiques, Sophisticated china and crisp white table linens, Five-course menus with offerings from classic preparations regionally inspired cuisine to vegetarian options, Your choice of traditional pre-set seating and dining times or a flexible open schedule, Intimate dining featuring Double R Ranch Beef and fresh seafood, Luxurious appointments including custom-made china, stemware and linens, Extensive wine list featuring many selections rated Excellent by Wine Spectator, Fresh, cooked-to-order specialties in the Lido Restaurant for breakfast and lunch, Late-night snack; Chocolate Dessert Extravaganza, Explorations Caf featuring pastries and espresso drinks, Daily Afternoon Tea service, elevated to Royal Dutch High Tea once per cruise, Enhanced menu design under the direction of Master Chef Rudi Sodamin, Executive chefs inducted into the prestigious Confrrie de la Chane des Rtisseurs, an international food and wine society, Ice cream bar featuring complimentary treats. Children 12 or under receive half off in our specialty dining restaurants or can select items from the kids menu for free. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. These rooms have 2 twin beds convertible to a queen-size bed unless otherwise noted below. Please verify the spelling of your full name and date of birth to make sure it matches the identification document that you will be presenting at the airport, for example your passport or driver's license. Please advise Holland America Line as far in advance as possible of any special needs for transfers. Guests are always responsible for meals and items of a personal nature. Guests sailing on voyages that begin in Australia will be able to sail with their service animal provided the voyage does not return to Australia after visiting a foreign port. Half Moon Cay has a contrasting mix of green vegetation, white sand and blue sea. Free stateroom upgrades. We have monthly safety and environmental self-audits that are performed on all of our ships. We encourage families to contact ourGuest Accessibility Department prior to their cruise, to evaluate and determine what the child's specific needs will be and how best to accommodate those needs. Suites SA7057 and SY5002 have wheelchair access on the right side when facing the bed. Out of the 2400 acres of natural beauty, only 2% ( about 50 acres) has been developed, leaving at least 2350 acres . Beverage Management reserves the right to revoke the package if misused. Government Issued Identification: For security reasons, first and last names on an air booking must match the government-issued identification used for boarding. Next, you will be required to complete ship check-in formalities. Our kids menu includes favorites such as pizza, chicken strips and mac and cheese, as well as salads, soups and fresh fruit. Get up to 30% off Have It All cruise fares, free balcony upgrades and kids' fares, Wi-Fi, our Signature Beverage Package, Shore Excursions, and Specialty Dining plus up to $400 Onboard Credit and more. There are three Holland America wine packages, known as the Sommelier Suite. It is the travelers responsibility to be familiar with and comply with the regulations of the airline they are traveling on. Tickets are nontransferable and name changes are not allowed. Click here for complete details on plans and full terms and conditions. This includes being cautious about the food you eat, the water you drink, and to be aware of vehicles and road conditions to prevent problems. The bed can be converted upon request to 2 twins if full compliance is not needed. Only one device at a time can be used with these packages. Fully Accessible Representatives are on hand to assist you in any way they can, including assistance with travel delays and contacting loved ones. Suites SA7094, A6150, A6148 and staterooms VA8147, VA8145, VA8134, VA8132, I-7108, I-7101, I-6131, I-6116, V5171, V5152, I-5129, I-5112, V5057, V5055, V5054, V5052, V4167, V4146, V4107, V4096, C1134, C1125, C1123, C1121 are fully accessible. 2. Or both occupants of the cabin can purchase a wifi account. Assistive Listening Systems with portable receivers in the show lounges to assist guests who are hard of hearing to hear the shows. Guests may, if they prefer, use another visa service or complete the process on their own. Listen to the menu and select the number that corresponds to the ship you are calling. From what you and Bruce said, it appears the latter is the case. Passports are normally surrendered to and held by the pursers on board to facilitate clearances in ports of call. The number of Dressy Nights for collector voyages is based upon the duration of each individual voyage of the ship. Q Can I print out my Express Docs without completing the Online Check-in? For questions about your service or about billing, please contact your home network customer service. In most foreign countries, the laws are not as stringent as those in the United States. Double Your Onboard Spending Credit Now you have two ways to receive Onboard Spending Credit on your next cruise. make a person inadmissible to Canada, regardless of how long ago they occurred. A On https://www.hollandamerica.com/, go to the Check-in link and start the CHECK-IN AND BOARDING PASS process (see below). Air prices are nonrefundable (no money back). Just make sure your phone is in airplane mode with the Wi-Fi turned on to avoid having the phone automatically switch to cell service. Please note: Except for wine and champagne, alcoholic beverages may not be brought on board during embarkation or in ports of call. It was only available under my mariner number. Every ship is equipped with damage control equipment that enables the ship to effectively respond to a hull breach should that occur. All activities are supervised; however, the Club Hal Director is not responsible for any child if he/she chooses to leave the activity. Guests can purchase voyage-long or daily plans onboard via the cruise lines Navigator app. A Holland America Line has gone voucherless for most services. If you want to permit a minor traveling with you to go ashore without an adult companion, please discuss this in advance with the ship's Security Officer so that they can make a notation of this in our gangway control system software. Your travel advisor, however, may assist with these arrangements. Otherwise, there will be staff available at the pier to advise you of your stateroom number as you fill out your luggage tags. Cigar and pipe smoking is not allowed anywhere inside the ship; it is only permitted on the outside decks where smoking is otherwise allowed. IMPORTANT: Do not pack your passport, medications, cruise documents or airline tickets. Laptop rentals, email access, and other items for this coverage can be found on their website, but for those needing streaming services or more robust coverage for work, you must take a hard look at this one before booking. Every day aboard a Holland America cruise ship brings a wealth of cruise activities and indulgences, along with the freedom to partake in as many or as few as you please. Passengers staying in suites pay a $16 per person, per day service charge. You may wish to bring a travel alarm clock as they are not available in staterooms. Please fill out the form and return it to the Front Office as soon as possible. Please check with the shore excursion staff on board for the most accurate and up-to-date information. You may want to take advantage of Holland America Line's Cancellation Protection Plan (CPP)because it is designed to help protect your vacation investment from loss. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. includes unlimited non-alcoholic beverages and bottled waters 500ml and under. This is especially important before and after meals, when participating in activities where you are in contact with surfaces that many others could have touched (i.e., railings, buttons, countertops, etc. The free Norwegian iConcierge app allows users to tap into onboard passenger information, communicate with other passengers onboard and make their own dining and excursion reservations. Holland America Line cannot confirm or reconfirm flights, seat assignment requests and other special services, such as special meals or wheelchair assistance, from onboard our vessels. The plan includes rigorous cleaning protocols and changes in operating practices depending on any onboard illnesses. On a Holland America Line cruise, you do what you want, when you want. Best Cruise Deal | Cruise Package | Holland America Line From a festive five-course affair to a quick, casual dinner for two, our As You Wish dining lets you choose the venues and style that suit you. The Unlimited package costs $199 for a 6-9 day voyage and $299 for a 10-14 day voyage. When will my credit card be charged each month? Try one of our drink packages which offer great value and a convenient way to enhance your cruise experience. You may take as much currency or as many monetary instruments as you wish on your trip. These rooms provide wide interior & exterior doors, a shower with no threshold, grab bars, shower seat, accessible shower controls, and hand held shower head. FACs are notations in the booking that show the guest has an outstanding credit with the airline which can be applied to a future Holland America Line air booking with the same airline or redeemed directly with the airline, typically within 365 days. Upon disembarkation, your bags are delivered directly back home. Parents and guardians are responsible for deciding whether or not minors under age 16 are allowed to go ashore without adult supervision. For safety reasons, travel irons, steamers, and electric water heaters/kettles may not be used in your stateroom. Promotional credits are non-refundable. If you have questions regarding tendering procedures while on board, please speak with the Guest Services Manager. Shore excursion vouchers will be delivered to your stateroom on the day of embarkation. At some point in your travels you may experience an emergency. The Crew Appreciation charge is paid to Holland America Line team members and represents an important part of their compensation. The experts at Holland America Line, the largest and most experienced Alaska travel company, have some tips on packing when you're headed north on a cruise or Land+Sea Journey. Their contact information is listed below for your information. Holland America Line does not discriminate against individuals on the basis of disability.

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