It's a scam. they offer their repair service which will cost you $300 each time to repair in my case it is every year thing and LG customer care is not willing to help in any way. 210) everything was good until 4 months ago when the ice maker stopped working. We were put on the emergency list - that means a service repairman will be out in a week - unbelievable. What about the 4-door models of the #Kenmore Elite (specifically, model # 795.72483.411). Technician did not show, his reason was he was overbooked, he was tired and it was too late. 2. I bought all new kitchen appliances from Sears for my new house. So many issues. I bought a Kenmore Elite bottom freezer around Nov/Dec 2015. Never again! After 2 days, the unit was still not cooling. Repair man to come in 10 days. Kenmore Refrigerator Compressor Failure Class Action Lawsuit - reddit ft. 2-Door Compact Refrigerator - Stainless Steel. Take my advice pay the extra bucks for the extended warranty or buy a better product. After 7 days of no frig, and fighting with the customer service just to try and find anyone who will service LG in my area -my new other brand frig will be delivered tomorrow and the LG removed and taken to the trash. Then in December the refrigerator broke and we contacted Sears who had an outside company come to fix it. Sears came October 4th and said he had to order a new compressor, they came back on October 17th (2 men) worked for 5 hours and said they had to order more parts and now they can't seem to get the parts. At the same time start looking for a new fridge. Cannot reach Sears or the manufacturer. Not sure where to turn. Wanted refund first day ,Frank's Appliance persuaded me to keep it . Ice maker went out within 2 years. Terrible junkbiggest regret that we trusted Sears for our one time buying updated appliances. They cannot give you a set time. Kenmore Elite with LG technology. In the past 2 years, we have had the refrigerator worked on twice, the oven worked on and the dishwasher! Had it four year now having that problem. Within the week I had to call LG once again because it had stopped cooling and they sent another repairman out from Sears who said it needed a condensor as well. This LG model compressor is defective and the local appliance repairman refused to service it because of its faulty nature and history of lawsuits. This is total bs especially when LG knows about the defects. Despite it being a known issue, since we were at the 17 month mark (vs. being within the first year), we were faced with the choice of repairing the refrigerator out of pocket, or recycling it to try another refrigerator. Have been 3 months without a refrigerator and Sears still will not repair the faulty compressor in our Kenmore Elite french door refrigerator. I had to keep calling Sears to confirm the appointment because this indeed was an emergency being with our fairly new refrigerator. We are currently without and we called Sears thinking it might be a warranty repair. They told me to call Kenmore. I spoke to a local repair shop and they've seen nothing but issues with the linear compressors. Highly recommend staying away. Called local service technician and he confirmed compressor is bad and his advice was to junk this refrigerator and buy a different brand because the new compressor (which we would have to pay labor to install) would also most likely fail in 2 years. We purchased an LG refrigerator in November, 2018. One even went so far as to say they wouldnt touch it with a 10 foot pole! I even tried to get the part myself. no wonder SEARS went out of business!!!!!!! Two weeks. Kenmore Ellite. I purchased a Kenmore Elite Tri-Door w/ door-in-door and exterior water/ice dispenser, Model 795-74033411. Best way to make something use less power is to make it smaller, only problem is the load doesn't change. I paid $3500 for this refrigerator. Only option home services offered was reschedule appt 2 weeks away on May 14, 2020. Purchased 5/10/13, and we have had to go purchase another refrigerator. I notice this is only for the 3-door models. Our appointment time was between 1pm and 5pm. Refrigerator stopped working March 2020. Correct, if the compressor and fans are running and you are getting NO FROST at all, that indicates a sealed system problem, most likely a bad compressor. To repair will be over 1200. confirmed the compressor has to be replaced. ). The product stopped cooling on April 9, 2020. How can I find help? According to Sears the compressor is still under the manufactures warranty. Sears sold me a faulty refrigerator and they will not stand by their products and replace when they are faulty. I purchased a Kenmore Elite refrigerator in November of 2015. Our technical advice includes repair help for refrigerators, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. We did not buy the extended warranty. Lg compressor has a 7 year warranty but not when it has a kenmore label on it. Repairman came and steamed all of the ice off of the back and put it back together again. Have to stay in all day. I then asked that they send someone out for no charge to "diagnose" and they would not, and didn't care that I PAID FOR THAT FEATURE!! Needless to say, I will never engage in a product or service from Sears. Do not by any Kenmore appliances as they are cheap junk now. They obviously know the problems, yet lie to their customers. COMPRESSOR wnt out 10 weeks ago. At 1 year and 1 month some motherboard issue ($400). On Dec 14 the temp started to climb . It's been 9 days since we called to put in a claim to have the refrigerator repaired and they have not sent out a tech who can diagnose the issue. And its sounds like its going to be not cheap to fix it! Wonder why they are going out of business.hmmm. I lost all my food, Xmas dinner, etc. Purchased a Kenmore Elite, model 79574023412 in 2016. I purchased the whole Elite Series of Kenmore appliances in 2014 along with the extended warranties and in December 2018 while cooking Christmas Dinners my oven went completely out so far I have had to fix the stove myself because sears informed me they had no longer anyone in my area to repair it and everyone wants to charge an arm and a leg so I followed a u tube video and narrowed it down to the electronic board and fix it for a little over $500 and now in May 2019 my refrigerator all of a sudden quit working overnight. All meats, and some vegetables going baby ever since. Just learning about Kenmore/LG refrigerators. He told me to go out and purchase a new fridge. He told me to join the lawsuit and get my money back for the LG fridge. AVOID BUYING LG products. I was told by the repairman that the same compressor is being used for replacement so I shouldn't be surprised if it doesn't last. Ridiculous!!! We purchased our Kenmore Elite fridge in June 2016 & had also purchased a 5 year extended warranty Mod#73133. Wish everyone have your issue resolved as easy as mine. None available. Height: 66 in Width: 33 in Depth: 32 in. It stopped working May 2015. The seller bought in 2014 and compressor is still under warranty. Model # 795.72043.110. Lost 7 batches of food, main board replaced twice, fan unit replaced and compressor went bad. Purchased a Kenmore Elite bottom freezer model 795.73153.610 in August if 2019. He then remembered that he could possibly help me by mysteriously having the right compressor for the Refrigerator and replaced it for a total cost of $491.00. I knew it would fail again after reading about this particular model on the Internet as well as it makers model the LG version. And how is it possible for a big named company like this to keep putting out crap they know is bad and two lawsuits from what I can see did little to nothing much for the millions of customers. Rrrfgghh, so I found a Kenmore customer support email, and sent them an email letting them know that they are falsely advertising and that they sold me a "fake feature" and they are not honoring what they sold me etc and are still lying to consumers. I think we would be better off going somewhere els. Sears refuses to honor warranty because we had someone else look at it first who told us the compressor is bad. The repair places around here stopped because they would replace parts and the frig still didn't work. I never perchase anything else from Sears or Kenmore/LG. A compressor is the central component in any refrigeration unit, whether it be the the refrigerator in your kitchen or your automobile's air conditioning. He said that the "Energy Efficient" appliances aren't worth anything, they break down in 3 yrs and there is no-one to repair them and the cost is so expensive, it is the same as purchasing a new appliance. We also purchased a Kenmore Elite three door refrigerator, model No. I was not made aware of the recall and was told by the Salesperson when I bought it that it did not have a faulty Compressor. My light dodo melted a long time ago and my icee maker quit too. I have a Kenmore Elite LG refrigerator. Purchased Kenmore Elite model 795.74027.610 refrigerator on 6/25/17, and the freezer, refrigerator, icemaker all stopped working today (lights and alarms are on). These people should be locked up. Sears, BEware i will be filling a lawsuit against your company once all this settles. Sears / Kenmore Elite Refrigerator I have lost all confidence in LG and their Sears repair techs. Purchased a Kenmore Elite 795.7248 sold as model 72483 and is manufactured by LG. I had no idea the problem with these compressors was so bad and for so long. Technician says it is the compressor and 3 other parts. It replaced a "cheap" fridge that was still working 10 years after we bought it. This is around 2 years and 1 month. I would like an reimbursement for this repair. Kenmore Elite Fridge 795.74033.411 stopped cooling and freezing How to Reset Kenmore Refrigerator - Ready To DIY Control panel went, which made the compressor go. I called Sears home warranty and they couldn't get to me for 11 days, I bitched loud enough for them to agree to let me hire a third party person if I could get someone sooner and I did. November 2012 I purchased a Kenmore Elite French door refrigerator model 795.71053.014. The part was backordered. Purchased an LG made Kenmore elite in Feb 2017 and it lasted until May 27th of 2022. The following Monday we waited for the repair man for most of the day. Not to mention tech said it would be over a month before they could come back to replace it. We bought our refrigerator (Kenmore) sometime in 2018/2019 after only having it for a year we needed a repair. Calls to the customer service number now do not result in any way to speak to a live human being. They said we had the door open too long the day prior. Step 4: Clean the Compressor. Besides having ruined food and a big mess to clean up I am now with a useless appliance. KENMORE 795. 72063.11 SERIES SERVICE MANUAL Pdf Download His company will not order the part any more because it will fail usually within a year. If you need to reset your Kenmore Refrigerator and do a factory reset as well, go ahead and open one of the doors and press the Ultra Ice and Home buttons simultaneously for 5 seconds. $1,000.00 to repair (paid $2,500 for the refridgerator). HELP. Didn t see number on recall list but should be. WARNING if you have this models with liner compresser and your food doesnt feel cold or your frozen food feels soft WARNING DONT EAT IT!! I have Kenmore Elite French Door fridge model 795.74025.412, bought 9/10/2017, and on 12/25/2022, the compressor has gone bad. In talking with the tech who came in 2017, he said that the Kenmore Elite refrigerators have had many issues with the compressors failing and that Kenmore and LG are aware of it! Stuck @ $1000.00 in parts and labor not including the lost food and suffering. Then I did some investigating on my own and found the MAGNUSON-MOSS WARRANTY LAW. Good grief. GREEDY SAPS! Now it's July, 2018. They should be segregated to their own spot and labeled, ' cheap, disposable and if you need it to look good but don't care if it lasts'. Trying to recoup the cost paid for labor and food lost. Step 6: Finish Up. This is a $2500+ refrigerator that make it exactly 6 years. Compressor has failed in August of 2022. I went thru cleaning vents in back, resetting Refrig per instructions. Compatible Model Numbers: Kenmore Elite 9918, 795 and LG ADQ73214404, LMXS30776S, 3 Pack - Fresh. This is still way under the 10 year warranty on compressors. Compact Refrigerator - Stainless Steel. Purchased in 2018. Told by three different repairman at least 1500.00 job and not worth repairing, The equivalent refrigerator costs 3,500. Tech support check and schedule tech to come out today. Isn't that convenient. 74025. Too bad that they sold defective parts with such a great refrigerator that ruins the entire experience of having a nice appliance. The company is willing to cover the part, but the labor over $400 is absurd; especially with the lost of food due to spoilage and the defrosting ice leaking on my hardwood floor into my basement ceiling. They won't even provide me with a new compressor.They won't help period. Compressor is LG model 72053 301B0434. He was here about 30 minutes told me it was a compressor and it would cost $1458.00 to fix it This is $3000.00 refrigerator.I've only had this refrigerator two and a half years this is ridiculous when I called Lowe's they told me my warranty had run out so I would have to pay for it myself.. Is this model part of lawsuit? We bought Kenmore 72595 June, 2018 on August 15, 2022 my unit quit working! We are now dealing with another refrigerator full of spoiled food! Worse encounter appliance wise I have ever been a part of. It is just ridiculous how much I have had to go through to get a technician. Here are the most common Kenmore Elite 795 parts that need to be replaced. As of today October 31 I am still out a refrigerator. 5 years ago from Sears. $1200.00 was original estimate. A faulty component in the condenser fan motor can short circuit, causing the motor to overheat and poses a fire hazard to consumers. Model 795.74025.411. He determined the compressor is not functioning and needs to be replaced. Now out of warranty and it took 2 weeks for service tech to come out, to say it's now the fan.

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