Small Animals and Fury friends for any lifestyle and level of care. Satisfaction Guarantee It is our mission to ensure that your 1800PetSupplies.com shopping experience is simple and enjoyable. However, not all pet stores offer a return policy. You should inform them that the fish is sick, so they can also put it in a quarantine tank, so other healthy fish are not exposed to it. In some situations, damaged merchandise may need to be shipped back to us. Stay up to date on New Arrivals, email exclusives & more. If the fish is dead, the store disposes of it off. The item must be received by Sierra within 10 days or a charge will incur for any amount of the credit applied to a new order. Use the return label provided during the online process or in the original box to ship the return item back to Sierra. Answers And Related Questions, The bill you received when you bought that fish, A little sample of water from your fish tank. (2023 Updated), Does Taco Bell Have Salads? View all return instructions. And, as proof of purchase, you will also need the original purchase receipt. Most people buy a fish with big plans for it. Sierra has decided not to sell air rifles on-line. Print your return label then select the Process My Refund option on the final page of the process. Process your items online within the returns timeframe, to create Instant Store Credit. We carry a great selection of bird foods and necessary supplies for your feathered friend. No, Petsmart does not accept the return for fish bought from other stores. During the checkout process, a list of the items in your online shopping cart will be displayed. This is another American retailer that deals with pet supplies. You may already know where you will put it, what other fish will go with it, and how the tank will look when it is complete. A return policy indicates rules and conditions about if, when, and for how long your customers can return a purchase and receive reimbursement. View all return instructions. For livestock purchases: Return procedures for live or deceased animals varies. TJMaxx.com - Sierra This will help them figure out which other fish may be a better fit for your tank or your preferences. If you are outside of your return window and you dont want your fish, you may still be able to return it to PetSmart, but they will not offer you any credit, refund, or exchange. Yes, if you have purchased a fish from PetSmart and it has passed away, you will need to bring it in with your receipt to get a refund. If the pet happens to get sick or pass away during this time, you can return it as long as you have a receipt. But of course, with certain terms and conditions. We base the cost on your total order amount. This credit is redeemable online or in store at any Sierra location. Both dogs and cats are allowed, but pets may not be left unattended in rooms. Hi!I am Pierre, a fish lover and your comrade in all things aquarium-related.I have been in love with aquariums and fishes ever since I was a kid.I grew up watching my parents fawning over our modest 5-gallon tank aquarium. Petco won't accept returns for sales that occurred more than 60 days ago, and you will suffer a 25% restocking charge. If an "almost gone" label appears next to an item, the sell-out risk is very high. For retail store purchases: You can bring the item you are returning directly to any register at the front of the store with your receipt. If an item does not show a discount in your shopping cart, the item may be excluded from the sale, may not be included in the offer or the correct keycode may not be applied. This can be caused by several different things, including water quality, other fish, a poor diet, health problems, and even stress from moving to a new home or being in a new environment. If you are a California resident, California law provides that you be given the opportunity to opt out of our sharing your personal information with third parties that would use such personal information for their own direct marketing. (2023), Does Best Buy Price Match? Specialties: Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. Registration is optional and is not required for checkout.. Stay up to date on New Arrivals, email exclusives & more. Yes, Petco only allows returns for sick fish if youre returning in the next 30 days. I got my first pair of goldfishes as my 8th birthday present from my dad.Now, as a 30-something year old, I have multiple tanks of my favorite bettas, guppies, danios, and several tetras at my home in Kentucky.Here's to sharing exciting knowledge about pet fishes with you and our friends all over the world. Most stores will require you to choose a fish that is in the same price range as the original, but some may let you pay the price difference. If you are interested in meeting a specific dog, please contact us in advance to find out if. dehydrated, camping, pet foods or treats and packaged food outside of the U.S. Food is restricted to U.S. Shipments only. Adopt and shop all your cat foods plus toys and treats. We will process your return or exchange after it arrives. They have detailed information on their website that tells you everything you need to know about these three fish breeds. We strive at this location to be the very best all around pet store in the Seattle metro area. Filling a bag or container with plastic water is the simplest method to return it to PetSmart. We offer a, Kukanagirl .. said: My husband and I took our two dogs to the Grand Opening of the, Christie D. said: We found this business through a Groupon deal. This credit is redeemable online or in store at any Sierra location. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. Enter your order or tracking number. At first we started as one single store and eventually expanded into a total of 4 full-line pet stores through out the Seattle Metro area.In 1995 we acquired our fish-only saltwater specialty store called Blue Sierra Exotics that specialized in Saltwater and Freshwater Aquariums. If you decide to exchange your fish rather than receive a refund, staffs at PetSmart may request water from your container to verify that the new fish is safe. So, does Petsmart allow returns if the fish gets sick or dies after purchasing it from them? During this time, you can exchange the fish or request a refund for the value of the fish. You can hope a PetSmart refund takes an average of 5 days to process so that you receive your money in the form of a cash deposit into your bank account. For live fish and invertebrates, returns and refunds arent offered. Components and wheels are adjusted, and the bike is test ridden before being disassembled and prepped for shipping. It does not mean that you cannot return these items if they do not meet up the requirements provided. Quarantining the fish will allow you to observe it to make sure its healthy before you expose your other fish to it. Excludes AK, HI, all U.S. territories, possessions and all international orders. Please call 1-888-THAT-PET for assistance. Sierra Fish and Pets | Your Local Seattle Pet Supply Store Keycode expiration dates can be found in the disclaimer section of each and every email. PetSmart requires that you have a copy of your receipt in order to return any fish for a refund, exchange, or credit. Merchandise credits issued for returns without a receipt may not be used for online purchases. Returns with a receipt received outside the returns timeframe may qualify for a merchandise credit. When she isnt writing she enjoys traveling with her husband and two sons, hiking, fishing, kayaking, and coaching baton twirling. If they appear completely cloudy or are sunken in, its a sign the fish is dead. as the full amount of these methods of shipping cannot be refunded. To receive a refund or exchange, items must be returned in original condition within 40 days of your order date when purchased online (including items shipped to a store) or 30 days if purchased in store. Before you buy a fish from PetSmart, make sure you are familiar with the fish return policy and process. Sierra Trading Post ALL RIGHTS RESERVED. Cat (2023 Updated). No company offers refunds on items that are not from their brand. Find a Store. Pet Friendly Hotels in Brea, CA - BringFido For exchanges and replacements, a $2.95 shipping fee will apply on the return and $2.95 will apply to the new order (contiguous US only). A keycode is an alpha-numeric code (ABC12345) used to apply a specific offer to your order. SIERRA FISH & PETS - 100 Photos & 160 Reviews - Aquarium Services - 601 Not eligible for special shipping offers. Must ship Standard Ground within the 48 contiguous U.S. only. Shipping restrictions prevent us from selling fuel and/or flammables online. Stay with me through this article as we get down to the nitty-gritty of returning fish to these stores. Contact a Customer Service Representative prior to returning any merchandise to That Fish Place - That Pet Place. They can also get sick when they come in contact with other fish that are kept in the same tank as them. Check out our selection of lighting and decor that can change to look of any aquarium. My favorite part of this particular shop is that they have feeder ghost shrimp for a great price. You assume all risks associated with ownership and use of the knife, and will not hold Sierra responsible or liable for any injury resulting from ownership, use, misuse, or defect. You will find some of the best quality products for your dog, cat, bird, reptile and small animal. Take your Pet Supplies Plus fish to their store in a plastic bag or container filled with fish tank water. Years in Business: 50. Business Started: 4/1/1972. Returns with a receipt received outside the returns timeframe may qualify for a merchandise credit. If you are a California resident, you may ask us to refrain from sharing your personal information with third parties for their marketing purposes. This will allow you to treat the water and correct these issues before you buy more fish and add them to the tank. If your fish is sick, it may not show symptoms for several days. Petsmart sells a wide range of fish, including goldfish, betta, minnow, tetra and shark, among others. The answer is simple. Return Policy Template: Free With Examples & Guide - Termly A $8.99 ($12.99 AK/HI) shipping fee will apply to returns for refund. 601 S Grady Way Ste M, Renton, WA 98057-3229. May 21 @ 11:00 am - 3:00 pm. 11AM-7PM Mon-Fri SHOP PET> Clearance . When you order or purchase an air rifle from Sierra by any method, you represent by your actions as a condition of purchase that: An additional cost will be charged for the shipment of all bicycles. If you have defective merchandise to return, please follow the shipping instructions under "Returning Merchandise". PetSmart fish return policy will give consumers two weeks from the date of purchase to swap or return their purchased fish for a refund beginning February 11, 2021. (Updated 2023), What Time Does McDonalds Open? (425) 226-3215 - Sierra Fish and Pets NEW STORE HOURS: Shop for your canine companion here. A The phone number for Sierra Fish & Pets is: (425) 226-3215. Reverse Osmosis & Deionizer Water Additives, Freshwater pH Regulators & Alkalinity Buffers, Saltwater pH Regulators & Alkalinity Buffers. A Sierra Fish & Pets is located at 601 S Grady Way Suite M, Renton, WA 98057, A The website (URL) for Sierra Fish & Pets is: http://www.sierrafishandpet.com. Item was purchased within 60 days of return. If you adopt a new animal but cant care for it after a while, return it to the PetSmart store. When you add new fish to your aquarium, you always hope they will get along with the other fish that live in it. We . PetSmart Fish Return Policy in 2023 - What Should You Know? - SBXL We will first see the return requirements for Petsmart, followed by Petco and then Pet Supplies Plus. Get Sierra Fish & Pets can be contacted at (425) 226-3215. There are many things that can cause a fish to pass away or become sick after you bring it home from the store. Any item not meeting the condition standards of this policy will be returned at the customers expense. We Offer Curbside Pick-up and On-Line Shopping, Copyright document.write(new Date().getFullYear()); SIERRA FISH & PETS. Aquarium Supplies Shop South Seattle - Sierra Fish and Pets Your fish has vitals, but they appear different from those of a human. (Top 10 Reasons), Can You Return Paint At Lowes? If you dont have a container, you can use a plastic bag. Customers can return ill fish to PetSmart shopkeepers, but a few conditions must be met first, like how the customer has to keep a note from their vet during the purchase. Sierra Fish & Pets Company Profile | Management and Employees List You should research different breeds of fish to determine which ones can live with each other and which ones are peaceful. You cant sell betta fish, or any other fish for that matter, to Petsmart. Sometimes when you buy a pet from PetSmart, things just dont work out. Note any damage on carrier's document, and contact Sierra with any problems. In such cases, you may want to return the fish. Small pets like Gerbils, Rodents, and Hamsters to Larger critters like Guinea Pigs and Rabbits. You do not have to give any explanation when you return the fish, but if you are planning to get a replacement fish, it can help to tell the PetSmart staff why the returned fish didnt work out. Customers must also make the exchange within two weeks of the onset transaction. However, some stores may not accept dead fish in certain locations. The customer will be contacted before any restocking fee is assessed in order to give the customer the option of approving the restocking fee or having the product returned to the customer. But the catch is that the store will only accept it within 14 days of purchase. Must ship via truck within the 48 contiguous U.S. only. When you purchase or order a knife from Sierra by any method, you represent and agree to the following conditions of purchase: You are of legal age to purchase the knife ordered, and that knife can be legally purchased and possessed by you under your applicable local, state, county, city, and federal laws. All bikes are pre-assembled by a certified bike mechanic to ensure bicycle is complete and functioning properly. All quality manufacturers have great products they must sell at extra-low prices for the reasons listed below. PetSmart can test your water to find out what kind of problems you may have. However, it is not guaranteed that all stores will accept the return. We now continue operating our original flagship location,located in Renton WA just south of Seattle . (425) 226-3215. PetSmart tests water for free and will be able to tell you what is safe and what isnt. At Sierra Fish & Pets we also carry a wide variety of pet supplies to satisfy all your pet need. You should bring back this fish to the pet store as soon as possible. Whether you have your first cute little kitten or have a house full of cats. Come meet some of our adoptable dogs at our adoption event in Sierra Fish & Pets from 11:00 am - 4 pm. Your email address will not be published. Roxy, our 1 year old, Welcome to Zoom Room Dog Training in Bellevue, providing exceptional dog training, WA S. said: So I know I wrote a 5-star review before, but I just HAD to follow up. Required fields are marked *. Petco Customer Service will provide the Returns Merchandise Authorization Number (RMA) to the customer with return instructions. Sierra Fish & Pets - Sierra's Pets Dog Treat your four legged friend with the latest toys, chews, treats, pet beds, mats and kennels. If you intend to forward or transship product from a U.S. address you assume all responsibility for that including any delivery beyond the U.S. address as well as any duties, taxes and restrictions. It sells a variety of fish like male and female betta, goldfish, platys, angelfish, and many more. Bicycles should be reassembled by a qualified bicycle mechanic. The sale of certain knives, including without limitation "dangerous knives," is restricted by some federal, state, and local laws. They may even be able to print off a copy of the receipt. Next, PetSmart will send an email directly in your inbox asking you to confirm receipt of the refund that theyve already set into motion. And when it comes to fish, Im very particular about the store brand. You can only return it, and the refund will be processed after approving the request. After 60 days, any unused credit will refund to the original method of payment. For this information, you may have to find out from your nearest Petco store locally. Submit your email to receive the latest stories and expert advice Policy. In general, all Petsmart outlets should accept dead fish returns within 14 days. Due to the nature of the closeout business, we often receive items in limited quantities. Treat your four legged friend with the latest toys, chews, treats, pet beds, mats and kennels. This is why it is important to quarantine your fish when you bring them home from a pet store and before you add them to a tank with other fish. February 18 @ 11:00 am - 3:00 pm. (10 Reasons), Does Lowes Have Curbside Pickup? We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. We welcome you and youre pets to our family. (2023 Updated), Does DoorDash Pay For Gas? Any deviation from these criteria may result in a restocking fee of up to 30% of the original purchase price. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. Can Small Animals Be Returned To PetSmart? If you can't find your question in our FAQ section, contact us and we'll answer shortly! They have all the foods, supplies, and habitats you would possibly need to care for your Dog, Cat, Aquarium, Reptile, Bird, or Small Animal. Always read the manufacturer's warranty included with the product when you unpack it and keep invoices as proof of purchase. PetSmart fish return policy will give consumers two weeks from the date of purchase to swap or return their purchased fish for a refund beginning February 11, 2021. Our current restrictions are: We cannot ship these exotic leathers outside the U.S.: American Alligator, Anteater (Pangolin), Antelope, Caiman, Crocodile, Deer, Elk, Frog, Hippo, Kangaroo, Lizard, Moose, Ostrich, Sea Turtle, Shark, Stingray, Toad, We cannot ship certain materials to California and outside the U.S. including: Elephant, Python, Cobra and Western Rattlesnake. Its worth remembering to bring along your PetSmart receipt when returning a fish to either replace or exchange it if an issue is discovered with its water, as theyll need to check it before using it again. However, if you happen to buy live fish, freshwater fish and invertebrates from the Petco online store and face a loss of your marine pet within the guaranteed time period, you can call their customer service for a full refund. Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. Requests for item exchange using the traditional method will be subject to availability. Don't forget litter box and cat litter. Shop. Then take it to your nearest PetSmart shop and let the PetSmart dead fish policy work. You can avail a refund for the loss of your new fish with relevant pictures, but no, you cannot send the dead specimen back to Petco if youve purchased the Live Fish & Invertebrates online. Please send your return to: Only one (1) keycode can be applied to an order. If a product is defective on arrival or becomes defective within 60 days, please notify us before returning it. To ensure your satisfaction, please remove all packaging material immediately upon arrival, and inspect for damage prior to signing acceptance form from carrier. How Much Does It Cost To Put A Dog To Sleep At PetSmart? Our product webpages state any applicable restrictions on the shipping of that product. We must be notified within two days of the orders arrival to insure proper handling of your claim. Sierra Fish & Pets Inc | Better Business Bureau Profile We will have a wide variety of dogs available, young and old, small and large! In case of any changes in the products or services of the companies, all the information below is supposed to change at any time. If you choose not to use our prepaid label, you will be responsible for paying all return shipping costs up front. The email will contain track package button(s), order details, and your tracking number(s). What Is The Fish Return Policy at Petsmart? PetSmart does not require you to bring in a water sample from your tank in order to process and return it. For returning live animals, it is generally expected that you follow all safety precautions to avoid potential harm to the animal while taking it for return. Please keep the original packaging, and do not discard the shipping box until the claim is processed or you are otherwise instructed. This is done to analyze what caused the death of the fish and if its safe for other fish in case you opt for exchange. When returns are over a certain size and beyond a particular weight, the retailer will require a specialized shipping method to be returned by the customer. All parts, accessories, warranty cards, instructions, ect, must be enclosed and unaltered. A Sierra Fish & Pets employs approximately 20+ people. These items cannot be returned to Petco stores. Be sure to include all parts, instructions, warranties, etc., that arrived with the product in their original condition. We are unable to accept returns on clearance items. We . Prices in your shopping cart may change if you click through an email, change or remove a keycode in the keycode box or leave items in the cart after a sale expires. This fee covers return shipping from you to us. Clients can also replace unwanted fish by putting them securely in a fish tank together with a bill and a proper photo ID. A valid government-issued photo ID, name, address, and signature will be required for the merchandise credit to issue and may also be required in order to redeem. The following states have some type of age restriction regarding the sale to minors; DE MA PA IL CA FL NH NY NJ RI ID CO OK IA HI AK NC MS. 2. We have all the foods, supplies, and habitats you would possibly need to care for your Dog, Cat, Aquarium, Reptile, Bird, or Small Animal. You will not use any knife purchased from Sierra for an unlawful purpose. Due to varying international restrictions, Sierra cannot ship food i.e. And the prices you got to be kitten me!! USE OF THIS SITE CONSTITUTES ACCEPTANCE OF OUR TERMS OF USE AND PRIVACY POLICY. Attn: Returns (10 Reasons), Why Is McDonalds So Expensive? Any name printed on the merchandise credit must match the name on the photo ID presented at the time of redemption. Sierra Fish & Pets - Ginger's Pet Rescue A $8.99 ($12.99 AK.HI) shipping fee will apply to returns for refund. If a keycode has already been activated on your order, the keycode box will state "promo entered". If signed into your account, click on the track package button(s) to see the status of your order. When your order has been shipped, you will receive a shipment confirmation email. If you think your fish may be dead, check for some of these signs. Dog Adoption Events and Low Cost Vaccines at Sierra Fish on weekends Check upcoming. In the event of a change, a revised policy shall be posted immediately on this website. We are unable to accept returns on clearance items. If you buy a fish from PetSmart and it passes away, you can return it within 14 days of the purchase date as long as you have the receipt. Some shipping companies require that a representative inspect the damaged package. Although fish are small, they can hold a big place in the heart of their owners. Halogen lighting systems supply daylight and heat, T5 and coil UVB lighting gives all the UVA and UVB needed for your animal. California, USA wildlife.ca.gov Joined July 2009 1,256 Following There should be a note in your cart indicating we no longer have quantities of that item, though it may still be available in a different size or color. Sierra Fish & Pets | Renton WA Bring the world of aquariums to your home with our selection of aquariums supplies and fish tanks. Please note: item (s) must be new, unused, in original condition and box, including all parts . Sierra reserves the right to change or modify policies including our terms of use at any time without prior notice. The same as the above cases, if you return a dead fish to PetSmart within two weeks after the purchase date, it will be swapped for credit toward your next fish. Avoid using tap water since it may be harmed by it. This proves to the store that the fish did die.

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