clipper card balance refund

BART will refund tickets with a remaining value greater than $1.00. Fares are for one-way travel. If you have a phone that works in the US, you may be able to set up a virtual clipper card to avoid the $3 fee. Due to increased Clipper Card use and the corresponding reduction in use of paper tickets, the Ticket Exchange Booth at 12th St Oakland City Center Station has been permanently closed. The Smart Passis only available on pre-loaded Clipper cards, which are available through Stanford Transportation. At your request, we can mail you a new card with your balance restored, typically within 2 business days. Questions about recurring transit orders, including transfer requests, can be sent to transportation@stanford.edu. f endstream endobj 186 0 obj <>/Subtype/Form/Type/XObject>>stream To request a transfer of cash value from one card to another, wait until you have received your Smart Pass Clipper card, then contact the Clipper Customer Service Center at 877.878.8883 (TTY/TDD 711 or 800.735.2929) to request they transfer your cash value to the new card. /Tx BMC Please feel free to visit the Clipper FAQ page or contact us at commuteclub@stanford.edu. HD 0UR K(EP%xg:#6(=VU-zTqwn?p When you order a new card online, you can log in to your account and Clipper will automatically register your new card to your existing account. /Tx BMC EMC Interest will be charged to your account from the purchase date if the balance is not paid in full within 6 months. /Tx BMC New. How can I check my card balance or how much I was charged for a trip? If I'm reading the link correctly, you can't get a refund of the card fee, but you can get a refund of any unused balance of more than $5, although they charge a $5 fee. E\i\\ A: No. /Tx BMC Yes, you can manage your account using the Clipper app and in your mobile wallet. 7) d"W0%Q T If this happens at any time, please call Clipper at 877.878.8883 for a refund. Less than a cup of coffee. Clipper and Pay by Phone | bart.gov J b;4L)-cJ02iIufF2(pQ 3NY!JOl 2Ns0 \zTs!hq=u@#|?2(%i"h 36Vp{Ax,e]e@UiPH.P+PDSUB@P# (. endstream endobj 204 0 obj <>/Subtype/Form/Type/XObject>>stream about the future of clipper (external link). H237402VH2P0P04341Qf& To find out more information about replacing an RTC card, please visit 511.org.Opens in new window. 0.749023 g Log in to your profile to sign up for occasional updates. You can add value, see what's on your card, and see recent transactions. EMC We do this with our Oyster card for London: Lend it to your friend who is coming to the (ta && ta.queueForLoad ? Apparently Bay Area folks found a loophole where BART allowed you to enter a station with the min amt on your Clipper (say $3). Stanford University. You can do a lot of things with online account management: store your payment information, set up automatic reloading, report a lost or stolen card and get a replacement and balance restoration (for a $3 fee), and download transaction histories. Its also required if you want to set up automatic reloading. 0 endstream endobj 200 0 obj <>/Subtype/Form/Type/XObject>>stream Clipper said they didnt have money in their accounts. Is it possible to withdraw the cash balance from a Clipper Card - Quora The refundmay take 4-6 weeks to process. 0 0 10.1455 10.364 re 0 6 I only pray theyre still there. 0 { endstream endobj 205 0 obj <>/Subtype/Form/Type/XObject>>stream And my Oyster card. You can also log in to your regular Clipper account to see your balance and download a transaction history. As others have said, you can get it on the Clipper phone app for free. San Francisco International Airport (SFO), Electric Personal Assistive Mobility Devices (EPAMDs), Elevator Locations and Accessibilty Pathways, 2023 San Francisco Bay Area Rapid Transit District. If we couldnt process your payment for automatic reloading, your Auto-Reload payment will fail and the card reader will say BLOCKED BAD DEBT. Learn more about resolving a block due to failed Auto-Reload payment. E\\y\F@B.THH!*o* endstream endobj 216 0 obj <>/Subtype/Form/Type/XObject>>stream You pay more for a "San Fran" shot glass that was probably manufactured on the other side of the globe. Add only that total amount to your card. If your next order will cause your card to exceed the $300 maximum balance, Clipper cannot load the funds to your card. BART will refundpaper ticketswith a remaining value greater than $1.00. Min of $5. Treasury will mail you a check. f EMC endstream endobj 180 0 obj <>/Subtype/Form/Type/XObject>>stream /Tx BMC Transferring a Go Pass constitutes fare evasion, which is a violation of California Penal Code 640. I did also find a loophole about the $3 fee: "Clipper will waive this fee if the buyer signs up for Autoload at the time of purchase online at www.clippercard.com. " The Caltrain Go Pass provides unlimited travel on Caltrain between all zones. HR - Benefits - Pre-Tax Commuter Benefits | myUSF If you have any monthly passes or multi-ride tickets on your current Clipper card that you are purchasing through our pre-tax payroll deduction program, they will need to be canceled on the existing card before they can be transferred to your new Smart Pass Clipper card. If a Clipper card is not used for six months, it can be deactivated. The ClipperCard is Salem State University's official identification card that gives you access to tons of resources on- and off-campus. Ticket Donations ("Tiny Tickets") Donations of tickets with unused value of less than $1 can be made to local non-profits. PDF Defective Card Form Options to Oakland Airport from Union Square. BART to stop selling all discounted magnetic tickets on December 31 Key Clipper information translated to Spanish. Learn more about Clipper on your phone. Clipper charges a $5 fee for refunds and only issues refunds for cards with at least $5 in value. OneCard FAQ | OneCard Office 0 S, endstream endobj 213 0 obj <>/Subtype/Form/Type/XObject>>stream Mail the ticket(s)toBART's Treasury Department. EMC endstream endobj 181 0 obj <>/Subtype/Form/Type/XObject>>stream Learn More about the future of clipper (external link). Fraudulent use and transfer of the Go and/or Smart Pass is a serious violation of the program. A Station Agent canhelp process a ticket refund request. Please include your name, phone number, and return address and note that you are seeking a refund of paper ticket(s) using. If your card is registered, log in to your account to obtain a transaction history report for any card listed on your account or contact Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). o Visa . `qp8Wkdj434T) Y endstream endobj 208 0 obj <>/Subtype/Form/Type/XObject>>stream The Go and Smart Passesare non-transferable. You can also visit the Customer Services Center at Lake Merritt Station to drop off tickets in a sealed envelope addressed to BART's Treasury Department. But MUNI allows a $.50 negative balance I think and some places allow negative balance to avoid people getting stuck on a bus forever??? E\\y\F@B.DHR!"g/ f EMC This is the version of our website addressed to speakers of English in the United States. EMC I think you can add value as needed to exit a station, if your balance is insufficient for the journey. Should I stay at a hotel near the airport? Adult paper tickets have a 50 cents surcharge on every trip, which equals $1.00 per round trip. j&C]5Vr6+9[`MR}(Ir#q;Ts0Im(Vv1Xtzw}%H/X;F*=WZ4gQ`t(mB#/i uuR:rm>.587m9vSsl9rI{yKCc- endstream endobj 172 0 obj <>/Subtype/Form/Type/XObject>>stream After that, you need to tag on and off for each ride. endstream endobj 177 0 obj <>/Subtype/Form/Type/XObject>>stream You can add value, see what's on your card, and see recent transactions. Other readers wrote of similar fears and refund frustrations. Refunds are subject to the fees in Section 10. 0 endstream endobj 188 0 obj <>/Subtype/Form/Type/XObject>>stream endstream endobj 171 0 obj <>/Subtype/Form/Type/XObject>>stream EMC f All rights reserved. endstream endobj 175 0 obj <>/Subtype/Form/Type/XObject>>stream endstream endobj 173 0 obj <>/Subtype/Form/Type/XObject>>stream To apply, visit theClipper START website, call 1-855-614-9149, or emailhelp@clipperstartcard.com. If a Clipper card is not used for six months, it can be deactivated. Monthly passes and multi-ride tickets, including the VTA Smart Pass, cannot be transferred. ClipperCard is your passport to campus and beyond! You can have multiple adult cards associated with a single account. Station Agents can also provide pre-addressed envelopes to Treasury. If the balance on your card is less than $5, Clipper will not process your refund request or charge the $5 processing fee.". A: Many others are praying, as well. 0 { endstream endobj 193 0 obj <>/Subtype/Form/Type/XObject>>stream Opens in new window. You can check your eligibility at our Go Pass and Smart Pass eligibility checker. endstream endobj 176 0 obj <>/Subtype/Form/Type/XObject>>stream Opens in new window. 0 endstream endobj 194 0 obj <>/Subtype/Form/Type/XObject>>stream Caltrain requires all Go Pass users to tag on before and tag off after each ride in order to have a valid fare. 7.1 A Cardholder may request a refund of the remaining cash value on a Registered Card with a minimum $5 cash value balance by mailing a completed Clipper Cancellation Form, which is available at www.clippercard.com. I would love to consolidate all the cards into one card. Add value, set up autoload, and check your balance! https://sf.streetsblog.org/2010/11/09/clipper-cards-dirty-little-secre-hint-it-can-go-negative/. EMC No. One beep means you have tagged on, and two beeps mean you have tagged off. /Tx BMC Where to Use On 24 transit services and more. A reader in a prior column thought $300 had disappeared from an account. Key Clipper information translated to Spanish. endstream endobj 192 0 obj <>/Subtype/Form/Type/XObject>>stream Stanford Transportation will automatically renew your Go Pass every four months and you do not need to take any action. The old website used to show added values, ready to be activated, but no longer does. The Caltrain Go Pass is an institutional pass, which is set up differently than Clipper cash value and the Caltrain Monthly Pass. balance on your card is less than $5, Clipper will not process your refund request or charge the $5 processing fee. https://www.clippercard.com/ClipperWeb/pay-with-phone. Please have ticket or Clipper (card or smart phone) ready when entering the fare gate or when boarding. !5r=m)x=t y j*U`Txxl]we%fhE6 v-`ci/]#z&-`F!T1=ynu>%pP #6@N!q4pw$YxJw6EJa=!RDN46lVMCfv3Ge]()m. They are. How can I check my card balance or how much I was charged for a trip? Pay With /Tx BMC In the meantime, you must purchase a ticket because valid fare is required before boarding; otherwise, you will be subject to citation for fare evasion. /Tx BMC Registered cardholders can complete and sign a form authorizing another individual to act on behalf of the cardholder. Unfortunately, the Clipper Card doesn't allow that. EMC I no longer need to use Clipper. Agreement | Clipper 0 0 10.146 10.364 re Learn more about our privacy policy. More riders tell of disappearing Clipper card, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to email a link to a friend (Opens in new window), Click to share on Reddit (Opens in new window), Bay Area weather: After thunderstorms and hail, snow could be on the way this weekend, More riders tell of disappearing Clipper card balances: Roadshow, Kudos to Caltrans for following up on drivers complaint: Roadshow, With just 2 cameras, a Texas city controlled traffic at many intersections: Roadshow. 0 { endstream endobj 190 0 obj <>/Subtype/Form/Type/XObject>>stream Key Clipper information translated to Chinese. 0 S, endstream endobj 210 0 obj <>/Subtype/Form/Type/XObject>>stream You will get a check in the mail at the address you provide. If you purchased your Clipper card from a retail location, confirm that the provider activated the card. /Tx BMC If the reader beeps twice to tag you off for your previous ride, swipe your card to tag on. EMC To request a form and find out more information about the authorization requirements, please contact Clipper Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). Baseball History 1921 Hall of Fame & Other Players/Teams Original News But the other way is get you $$ back is to understand why they charged $3 in the first place. for more info). But alas, no longer on bART as they now wont let you exit like they used to. 0 endstream endobj 197 0 obj <>/Subtype/Form/Type/XObject>>stream /Tx BMC That will show you the cost of each trip. " receive a refund of any transit cash value, unused transit passes, discount tickets, ride books or parking value on your card. endstream endobj 206 0 obj <>/Subtype/Form/Type/XObject>>stream Q: I have 27 cards used for a youth group which has been quiet these past couple of years and is unlikely to restart. OK to stay in Oakland for visit to San Francisco? HD 0UR K(EP%xg:#6(=VU-zTqwn?p And Metro card. bFrADhDwzeCJt>HJG()qCFY9Vq{$s? Skip the side navigation menu and go to the main content. The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal . At your request, we can mail you a new card with your balance restored, typically within 2 business days. 0.749023 g H*2T0T341f& $15.29. All rights reserved. If you are unable to get your Go Pass to tag on: Hold your card flat against the Clipper logo on the reader. We cannot give refunds for partially used passes or tickets. If unsuccessful, your Clipper card may be defective or damaged. If not, you can check your balance and add value to the card at a ticket machine before starting the journey. /Tx BMC Is there a way to purchase the card without paying the fee? EMC /Tx BMC The Student Navigation Center is here to help you understand all the ways you can enjoy the convenience of your card. For more information, please refer to our pre-tax payroll deduction web page. Need to Order a Clippercard? What should I do if my card is lost or stolen? H*2T0T341f& H237402VH2P0P04341Qf& /Tx BMC As part of tuition and fees, all students pay $180 each semester for a "Gator Pass"this . EMC However I only plan to ride the BART a couple times during my stay, so if possible I want to avoid this fee or get a refund on the fee after I finish using the card. Alternatively, if I return the Clipper card to a station, etc can I get a refund on the remaining balance on the card and the card issuance fee? To request a refund or adjustment or to report a lost or damaged card, visit theClipper Customer Support webpage. REFUNDS. We contacted Clipper and were instructed to write letters to get the refund on two cards. What should I do if my card is lost or stolen? Can I have more than one card in my Clipper account? How Do I Check How Much Is On My Clipper Card? - CLJ 0 0 10.1455 10.364 re Note: Clipper may not be used forGiants Ferryorfor group travel - one accountper passenger per trip. How can I cancel my card and get a refund? While riders are still able to use tickets to enter or exit through fare gates, we understand some may want to refund their tickets since the balance can't be transferred to a Clipper card. Please note that if you have a discounted card (senior, student, disabled), the Go Pass will not work on these cards. And Venta card LOL, As others have mentioned, use the phone to avoid tge $3 charge. Location of mushroom dispensaries in Oakland? This can be more convenient and less expensive than buying a one-way or day-pass ticket at a station ticket machine. How can I manage the account on their behalf? Pay With 0 { endstream endobj 196 0 obj <>/Subtype/Form/Type/XObject>>stream Clipper App. If you are still having trouble with your Go Pass, please contact us at. So we just kept our Suica as well as our Icocaused in the Kansai. endstream endobj 221 0 obj <>/Subtype/Form/Type/XObject>>stream If you used your old card with a transit benefit program, BART EZ Rider Parking or Bay Wheels, you will need to give that provider your new card serial number.