Below, we explore the various types of crime in Cancun and what you can do to stay safe during your visit. We also use third-party cookies that help us analyze and understand how you use this website. The Excellence Collection will be providing COVID-19 antigen or PCR tests to guests with a return flight to a country that requires proof of a negative result. We didnt see any rubbish anywhere in the resort and on the occasion when a drink was spilled the staff was on hand to clean it up immediately. Book Excellence Riviera Cancun, Puerto Morelos on Tripadvisor: See 24,104 traveller reviews, 26,432 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. This wine tastes bad. Pool rules say you cannot take them out of the water, but everybody does. I had great fun with Gustavo, Paula and Brenda - the entertainers. Specifically, these folks went above and beyond the already high standard of service: Memo, Brenda and Angelo on the entertainment team, Emilio, Edin, Miguel, and Hugo from the pool and beach staff, Daniel with room service, Jose and Alejandro from Oregano, Edwin from the Lobster House, and Enrique from The Grill each went above and beyond. Open for breakfast, lunch, and dinner, this was actually a place we frequented quite a bit for breakfast. Located a short 20-minute drive from the airport, it really is the perfect location for a secluded feeling holiday that is actually quite close to amenities. You can ask to extend this and when we stayed the staff was happy to facilitate a later check out as our flight was in the evening. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun to vacation and for taking the time to write and share your opinion with other travelers. We like a drink and although food narrowly tips it as the most important thing to consider, the drinks offering is integral to our reviewal process. Is Cancun Safe to Visit in 2023? | Safety Concerns | Travellers Conveniently located restaurants include Mem AL Mare, Boquinete Seafood & Grill, and Layla Restaurant. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. By 9:00 am almost all them are shoved under somebody's chair who isn't even there. Entertainment team was excelente! Excellence Cancun had a very similar feel and layout but with some noticeable differences, many due to COVID. Which languages are spoken by the staff at Excellence Riviera Cancun? Staff & Service: This is why Excellence is always worth it over other resorts. This is how each of our Cancun and Riviera Maya resorts did in 2022. Thousands of family travelers come here for their sun-soaked holiday each year. Things such as tribute acts, traditional Mexican performances, silent discos, and Karaoke are put on. The staff here were very good and the service was seamless, but the food definitely was a letdown. The rooms have a more traditional design than some of the Excellences newer offerings and as a whole, it lacks as much of a luxury feel when compared to the Finest Playa Mujeres or the Beloved. Also located in Spice is a Hibachi experience. Repeat already booked! Please note, they provided us a tablet our first night at dinner when we were surprised by the change.Bars/Drinks: As always, all inclusive includes everything. The day usually starts at 8:30 A.M. with yoga and ends between 10 P.M. and midnight with a band or a dance party. Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive property. Dear guest,First of all, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to share your feedback with the TripAdvisor readers.We are glad to read that our staff made sure that everything was absolutely taken care of and every request was delivered going out of their way. Accommodation Details | Air Canada Vacations Other than having disposable mask included in the room, nothing has changed. The grounds are gorgeous. There is certainly no lack of bars on hand in this resort, so a cold drink will always be within reach. Also, the water was way too warm for almost all the pools. We were a little nervous going due to the Covid situation but once we got there we felt safe and were able to relax. The front desk asked for the number and informed us they would call for us. While this is a nice reprieve, the numbers remain concerning. Excellence Riviera Cancun - Nearby Golf?? - Cancun Forum Federal 307 Chet-Pto. How much is a taxi from Cancun Airport to Riviera Maya? - 2023 This was an easy choice, they really nailed this restaurant and this is a running theme throughout the Excellence resorts we have stayed at as the restaurants are the same. That said, there are unique dangers with being in Cancun, like the small risk of violent crime, and alcohol-fueled violence because of the party crowd. Nonetheless, there are tons of pools and space to get sun and swim! A bottle of Jose Cuervo tequila, Captain Morgans Rum, Smirnoff Vodka, and a bottle of red wine. The Hibachi can be difficult to get reservations (the only restaurant that takes them) but worth it.Excellence Service. Dreams resorts All your questions answered! Excellence Riviera Cancun - Adults Only All Inclusive - Travelocity Already have reservations to return again. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. Although as an Excellence club member you are more than welcome to use the communal pool areas and partake in the activities it might not warrant the extra cost if you arent using some of the amenities. On top of everything, the entertainment team was superb. With the Excellence club, you definitely do get a little more privacy. Excellence Riviera was Amazing- especially Javier, Grand Residences Riviera Cancun, a Registry Collection Hotel. Excellence Riviera Cancun : FULL TOUR & REVIEW! - YouTube Masks are required on flights and airport. Does the Excellence Riviera Cancun offer a shuttle service from the Airport. The Excellence Riviera Cancun is ready to provide an unforgettable experience for your wedding, anniversary or honeymoon in the most romantic setting. They serve the complete range of caffeine-infused delights as well as a range of freshly baked treats. Because the staff are so inviting, the crowd that comes here were just as friendly. Offers; Suites; Deluxe Airport Transfers; Resort Map; . The swim up suites are perfect. Overview. 1.6 miles from Excellence Riviera Cancun Free Wifi Pool All Inclusive Azul Beach Resort Riviera Cancun View Hotel 14,786 reviews 1.6 miles from Excellence Riviera Cancun Free Wifi Free parking Visit hotel website View more hotels in Puerto Morelos Excellent Poor 22,400 - 22,405 of 24,097 reviews djqueen Vancouver 34 78 Reviewed February 9, 2007 One other thing to note on departure is that although checkout is at noon, the Excellence encourages you to use the pools, bars and restaurants while you wait for your shuttle. As the water is pretty choppy. Espresso bar is horrible, running multiple, multiple shots through the same grind - making any espresso drink taste stale and watered down. What are some of the property amenities at Excellence Riviera Cancun? Plus, makeup and hairstyling for the bride. The facilities available at the Excellence are really at an elevated level. Taxes and fees that are shown are estimates only. Check-in: They have added plexiglass at the counter (and everywhere else) for obvious reasons. However, we will share your comments to our team just as your kind words.We definitely appreciate your understanding with regard to our staff members do all their best in order to remove the seaweed on a daily basis, therefore they work in vain because it has taken us by surprise how much we have had this year.We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. There are several large groups of single men in their early 20s and it very much gives a frat/college party vibe to the resort. Excellence Riviera Cancun or EPM??? - Tripadvisor Entertainment and hospitality went above and beyond. 0.2 miles from Excellence Riviera Cancun Free Wifi Free parking All Inclusive Ocean Coral & Turquesa View Hotel 20,325 reviews 0.6 miles from Excellence Riviera Cancun Free Wifi Free parking Visit hotel website Top Rated All Inclusive 2022 Desire Riviera Maya Pearl Resort View Hotel 2,592 reviews 0.9 miles from Excellence Riviera Cancun Free Wifi Love the size of this resort besides everything else.. I'm going 12/26/08-01/01/2009. The bartenders are great and fast. We were there for three glorious weeks January-February 2023. Review. Generally speaking, the Cancun Hotel Zone is very safe for families. It is not necessary. We would suggest booking before you go. Instead of losing the last night of our vacation, we lost about an hour, most of that time due to airlines. Again this course is on the premium side and can cost up to $300 for around. Youll be escorted to your room and your bags will be with you momentarily. There are also a large number of rooms that have swim-up suites, so there are more than enough pool areas to more than cater to the guests in the resort. Juarez, Km 324 - 342, Mza. Q. Brands such as Grey Goose, Johnny Walker Black are available. Excellence Riviera Cancun - UPDATED 2023 Prices, Reviews & Photos Excellence Riviera Cancun is a luxury adults-only resort located in the Riviera Maya area of Cancun. Please, receive our warmest regards from The Excellence Collection. The service was outstanding, the food was delicious and the resort was super clean. This is the version of our website addressed to speakers of English in the United States. Excellence Riviera Cancun is an adults only resort (18 years and over). The grounds (and beach) were impeccable, the staff was above and beyond helpful, and the food was delicious. Excellence Playa Mujeres A Comprehensive Review 2023, Our Best All-Inclusive Resorts In Puerto Vallarta for Food, Our Best All-Inclusive Resorts in Los Cabos for Food. We visited the Excellence Riviera Cancun Resort for 9 nights and spent time providing a full tour and review, including room tours of the Junior Suite, 2 Story Rooftop Terrace Suite and exclusive. This is by far the best all-inclusive Ive ever stayed at. They even take the time for issues like crunchy bacon vs chewy if you have a preference. We regret that we were not able to meet your expectations in terms of food and drinks since is one of our main goals for our guests satisfaction. Juarez, Km 324 - 342, Mza. Excellence Riviera Cancun Riviera Maya, Cancun 77580, Mexico. The famous Chitzen Itza is just a few hours away and is well worth a visit. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. It has TVs all around the bar and has a nice selection of beers and bar food options. Redefining the expectation of what resorts can be, Excellence Riviera Cancun welcomes guests with gracious hospitality, luxe offerings, and ahead-of-the-curve amenities. - Dinner: Food and service is great everywhere like always. Overall the room was nice if not a little bit dated. We can assure you that we will forward your kind words to our team for their contribution.It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. In addition to everything included in the Excellence Wedding Package, this upgraded wedding package option also includes items so that you can keep the celebration going during your Riviera Maya destination wedding, like a cocktail hour and private reception. The location of this restaurant is really lovely. Is parking available at Excellence Riviera Cancun? As a luxurious all-inclusive resort, we take care of every single detail in order to provide an unforgettable guest experience and exceed its expectations, this is why our Chefs and bartenders have created a varied assortment of options to please every type of palate. We were able to get a few drinks and a beachside lunch while preparing to leave, our luggage held safely with the luggage team (another unheard of level of service if youre seeing a trend here)! Maroma, a Belmond Hotel, Riviera Maya - pleasantholidays.com They absolutely did their best to clean it each and everyday. Bottles of spirits are also included in your room. We are very delighted to hear from you that our resort is the best resort you have ever been to, and we were able to surpass your expectations in all areas, which are carefully taken care of. Excellence Club benefits: The resort and rooms are beautiful. The bartenders can make change, but this is something we wished wed done to avoid needing to ask for this each day. Pools: The pools are gorgeous and relaxing, but get our first complaint. He remembered our names. All the activities were well done, but out of the pack Gonzalo and Julio were on top. Excellence Riviera Cancun: Top Notch. We are delighted to hear from you that we are able to exceed your expectations in all aspects, which are carefully taken care of, and you enjoyed your stay with us thank you to the outstanding service provided by our lovely colleagues, who went above and beyond to make you feel pampered since their attitude is intended to exceed the expectations of all our guests and provide them with a memorable guest experience. Our room was cleaned in the morning around 10.30 am each day and there was a further turndown service and quick room spruce up in the evenings. It is just a slight reduction that you wouldn't notice if you haven't been there before. It hits the ball out of the park on the complete slate of elements we look for in a top-class all-inclusive resort. We stayed in a junior swim up suite and had plenty of space, including a gorgeous room and deck. EXCELLENCE RIVIERA CANCUN - Updated 2023 (Riviera Maya, Mexico) There are no golf courses in this resort, but there are a number of choices within a 30-minute drive. We really cant fault the resort for its cleanliness. Please, receive our warmest regards from The Excellence Collection. We estimate they took away about 25% of the pool chairs and restaurant seats. Excellence Riviera Cancun. I would recommend getting more comfortable/soft sheets. Stocked Mini-bar with all of the goodies you could ever need. Flavors & Spirits | Excellence Riviera Cancun Each morning we were greeted and personally escorted to our beach chairs, staff knowing our names, bringing us drinks, snacks, very attentive. Luxury Adults Only. There were no empty drinks left sitting by the pool for too long. All the restaurants are very average. We definitely appreciate your understanding with regard to our staff members do all their best in order to remove the seaweed on a daily basis, however, it has taken us by surprise how much we have had this year. However, guests are not required to wear a mask anywhere, but there is space available everywhere. While these areas wont be completely private there are definitely a lot fewer people in these areas. The pool scene at the Excellence Riviera Cancun is first rate. Perched above the pool overlooking the ocean, this is a picturesque spot to grab a bite to eat. I'm looking for some suggestions of places to play, and the. As you approach the doors they will automatically open. The Riviera Cancun resort is definitely on the more premium side for resorts in Cancun, but when you consider the quality of service, food, and the overall feeling of luxury that you get when you stay at this resort, it is well worth the premium. The other downside to the beach is that the staff are constantly battling an accumulation of seaweed that washes ashore. Also on offer is an extensive range of Alcohol, including a number of premium liquors that arent available in the other bars. We worked out our new flights and needed to change our airport transfer. Therefore, we can assure you that your constructive criticism has been taken by our team in order to keep standards and ensure your satisfaction. Be prepared to pay for the experience though. Can't complain about eating next to the ocean with chips and guac. It remains our goal to be able to make all of these resorts run on 100% renewable energy that is green and clean. A. We really enjoyed the butter chicken and the onion bhajis. Wish I knew these three things before we went.Have fun! The staff knew exactly what we needed and got the job done. Airport - Arrival was quick and easy. It is just a slight reduction that you wouldn't notice if you haven't been there before. Toggle Excellence Riviera Cancun. Add to that the drinks available in the mini bar in your rooms as well as the bottles available for your own consumption. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to write and share your feedback with other travelers. If youre looking for privacy, this is the room type for you. It was hard to stay in vacation mode when my phone was always with me. Toggle The Excellence Collection. In the evenings the team at this resort put on entertainment, from themed nights such as Vegas and Mexican night to a silent disco and tribute acts theres a lot on offer.

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